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Chicago Pizza Authority

4.4

About this business

Location details

1050 Summit St, Ste A, Elgin, IL, 60120, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.42,756 reviews
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Carly A.'s profile image
Carly A. 
rating
8 years ago

They ALWAYS mess up my order. They need to learn how to write down and remember their orders and pay more attention to what their costumers need/want. Take it from a server that works in a much busier place. 

Business response:

Thank you for taking the time to let us know about your experience. I will be looking into and addressing this issue to prevent it from happening again. I would like to apologize for the unacceptable service. Thank you! 

Matthew D.'s profile image
Matthew D. 
rating
9 years ago

The appetizer platter was unappetizing. Just cheap fried food with watered down ranch and tomato sauce. Also, after I ordered eggplant parmigiana, I was told they had run out and had to choose something else. I ordered chicken Alfredo pasta which was ok, or so I thought. When I got home, I ran straight to the toilet and needed peptobismol. I don't know whether the pasta or the appetizer is to blame. Service was also slow for my taste. Water didn't get filled right away even though there was only 1 other customer in the whole... read more

John T.'s profile image
John T. 
rating
10 years ago

During the snow last Friday I ordered ribs over an hour in advance for carry out, place was packed and way behind - didn't get out of there till 45 min after said ready time. Then got home and it sucked including the hair on my slab. NEVER GOING BACK !! 

Noy S.'s profile image
Noy S. 
rating
10 years ago

Terrible customer service. Always messing up orders and that female manager is terrible at handling situations. They charge extra for crushed peppers and parmesan and they don't infom you that you are being charged. They don't deserve my business and my pizza loving self will take it somewhere else. 

Marco C.'s profile image
Marco C. 
rating
10 years ago

Not only did the staff mess up my take out order, when it was corrected it tasted like it was day old leftovers they forgot to refrigerate. Next time I rather do to Little Cesar's and I HATE Little Cesar's 

S H.'s profile image
S H. 
rating
10 years ago

Lived in Elgin all my life. Ordered CPA for years. Once they moved next to Jewel they went downhill. Watch your orders especially delivery and pick up. There is a girl, Natalia, (I believe that's her name) who will shiest you every single time. We've complained a couple times, which we never do anywhere else, but her dad is a manager so it goes no where other than a credit on account. We don't care for credits. Fix the problem. If we were mischarged here and there it's fine if fixed. But if every time there is an issue its ... read more

Rose D.'s profile image
Rose D. 
rating
10 years ago

Update: 3-stars for take-out of their pizzas 1-star for dining in and ordering sandwiches So we'll settle on 2-stars? My previous review of take-out for their pizza still stands. Good pizza and we've tried several of their pizza offerings since that review. But when dining in the service was incredibly slow (sandwiches should not take longer than a pizza to come out), not attentive at all (drinks never refilled & no check-ins beyond taking order & dropping off the food), and our sandwiches were incredibly greasy to the po... read more

Robert C.'s profile image
Robert C. 
rating
10 years ago

Decided to try it, my sister called in the order. We ordered a 1/2 Hamburger ( it's was barely edible, burn bun), Mixed Basket was a joke. "12 family pizza for $20?? Are you insane it was crap! The Penne Broccoli Pasta was my biggest disappointment, no flavor and what's the deal with the massive load of shrimp, disgusting! Slow service as well. For how long they took at least make the food taste good! Terrible food! 

Truth H.'s profile image
Truth H. 
rating
10 years ago

I'm sorry but the pizza here is awful. It had zero taste not cooked correctly. How is this place still in business? I wouldn't recommend this place to an enemy 

Frequently asked questions about Chicago Pizza Authority

How is Chicago Pizza Authority rated?

Chicago Pizza Authority has a 4.4 star rating with 2,756 reviews. 

When is Chicago Pizza Authority open?

Chicago Pizza Authority is open now. It will close at 9:00 p.m.