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Chuze Fitness
- Gyms
- Escondido, CA
About this business
Location details
409 W Felicita Ave, Escondido, CA, 92025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Very limited machines. Staff isn't very knowledgeable of their own policy. They told me you're not allowed to use two machines at once and no where is that stated in the agreement. Don't fall for the cheap membership either, there's an annual fee you have to pay. And wow does the bathroom constantly stink. I really regret signing up at this place.
Business response:
Hi Dominic, Thank you for the review. We are sorry to hear of your disappointment and regret to hear our facility did not meet your fitness needs. We appreciate your feedback regarding the cleanliness and will be sure to address this with our on-site leadership team. Thanks again for the review and feedback. We wish you all the best in your future fitness endeavors. Kindly, Chuze Fitness
So my Favorite instructors got fired !! Chuze gave no fucks about its loyal/ paying members cause they didn't even bother to tell us that Mixxed fit and Strong Nation were no longer going to be available with them !! i literally asked everyone in front desk (2 days in a row) what had happened, why they just cancel class's & remove them from the schedule. Their first answer was we don't know anything it's above us ! Next day was told we don't know either , maybe schedule changes !! told me to email omar (manager) which by the... read more
Business response:
Hi Karla, We are so sorry to see such a review like this one. We apologize for the lack of customer service at our front desk. Great customer service is what we strive for and we regret that your recent experience has not been reflective of that. Regarding the sudden cancellation of classes with no explanation, we are so sorry. As for you receiving the incorrect contact information, please accept our sincerest apologies. We will reach out to our onsite team as we are dedicated to improve on this. We hope you give ... read more
Generally speaking, I don't leave reviews for gyms as needs are different for everyone. However, after being a member here for several years, I am very sad to cut ties as a dissatisfied member and want to warn others before joining. Between the poor management, lack of cleanliness, and sparse offerings in their group fitness options, Chuze doesn't really compare well to other gyms that offer similar membership plans. At the end of the day, it is a business that is poorly run.
Business response:
Hello Autumn, Thank you for your updated review. We are sad to see this 1-star rating. We apologize that our services did not satisfy your expectations, and we regret to hear of all these issues at our Escondido location. These concerns regarding the cleanliness, lack of classes, and much more in our gym have been brought to the attention of our onsite team. We are truly sorry all of this has led to you cancelling your membership. Please email us at info@chuzefitness.com if you would like to provide more detail with yo... read more
Unfortunately the gym is just not what I wish it could be. The machines are not very ergonomic, and basically a few of the main machines I use which are the leg press, pull down and others are very inefficient and uncomfortable while seated and severely lack range of motion. Also I seem to find problems with almost everything I like to use. Hydromassage has no pressure, functional training area is not set up properly. TRX is inaccessible. Spin bike belts skip and are generally just not ideal for interval training. But in gen... read more
Business response:
Hello Wendy, Thank you for taking the time to contact us. We regret to learn of your dissatisfaction regarding our Escondido location. In terms of the equipment and amenities, thank you for sharing these details with us. We will be sure that our maintenance team investigates this further to ensure that all equipment is working properly. We appreciate you recognizing our cleanliness and customer service and hope we can better your future visits. Keep up the great work! Kind regards, Chuze Fitness
Unfortunately the gym is just not what I wish it could be. The machines are not very ergonomic, and basically a few of the main machines I use which are the leg press, pull down and others are very inefficient and uncomfortable while seated and severely lack range of motion. Also I seem to find problems with almost everything I like to use. Hydromassage has no pressure, functional training area is not set up properly. TRX is inaccessible. Spin bike belts skip and are generally just not ideal for interval training. But in gen... read more
Business response:
Hello Wendy, Thank you for taking the time to contact us. We regret to learn of your dissatisfaction regarding our Escondido location. In terms of the equipment and amenities, thank you for sharing these details with us. We will be sure that our maintenance team investigates this further to ensure that all equipment is working properly. We appreciate you recognizing our cleanliness and customer service and hope we can better your future visits. Keep up the great work! Kind regards, Chuze Fitness
Need to make it bigger I've come 8 times now and just walked out can't even have a proper work out there's to many people per amount of equipment
Business response:
Thank you for leaving us a review, Sean. We are sorry to hear of your recent frustrations. With this location being about 16,000 square feet, it is one of our smaller facilities in San Diego. We are keeping a lookout in the North County area for spaces that could provide more space. In the meantime, we encourage you to check out some of our San Diego locations that are bigger. Kind regards, Chuze Fitness
Need to make it bigger I've come 8 times now and just walked out can't even have a proper work out there's to many people per amount of equipment
Business response:
Thank you for leaving us a review, Sean. We are sorry to hear of your recent frustrations. With this location being about 16,000 square feet, it is one of our smaller facilities in San Diego. We are keeping a lookout in the North County area for spaces that could provide more space. In the meantime, we encourage you to check out some of our San Diego locations that are bigger. Kind regards, Chuze Fitness
TL;DR - I've worked in the gym industry and been going to gyms for as long as I can remember. This is one of the worst gyms I've ever been in. I highly recommend you avoid this gym. From the homeless people sleeping on the benches outside the doors to the gym to the tiny showers, absolutely filthy ventilation system and dust around the machines to the loud droning of the 1970's and 80's music pulsating from the speakers, there's so much to dislike about this gym. And that's just the start. Once you start going regularly you... read more
Business response:
Hi Matt, We are sorry to hear that you parted ways with us. We can see that you canceled your membership three months ago, and we hope that since then there has been improvement. We additionally hope that our District management team was able to further assist you with some of the issues you mentioned. Again, we regret that you parted ways and hope maybe one day you will give us another shot. If not, we wish you all the best on your future fitness endeavors. Kindly, Chuze FItness Member Services
TL;DR - I've worked in the gym industry and been going to gyms for as long as I can remember. This is one of the worst gyms I've ever been in. I highly recommend you avoid this gym. From the homeless people sleeping on the benches outside the doors to the gym to the tiny showers, absolutely filthy ventilation system and dust around the machines to the loud droning of the 1970's and 80's music pulsating from the speakers, there's so much to dislike about this gym. And that's just the start. Once you start going regularly you... read more
Business response:
Hi Matt, We are sorry to hear that you parted ways with us. We can see that you canceled your membership three months ago, and we hope that since then there has been improvement. We additionally hope that our District management team was able to further assist you with some of the issues you mentioned. Again, we regret that you parted ways and hope maybe one day you will give us another shot. If not, we wish you all the best on your future fitness endeavors. Kindly, Chuze FItness Member Services
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.3 star rating with 739 reviews.
When is Chuze Fitness open?
Chuze Fitness is open now. It will close at 8:00 p.m.