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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was a great stay overall The person who checked me in was rude. She had an attitude and was rude to another employee who was asking her a question. She was very dismissive and rude. I also had to pay an extra fee to check in 1 hour early, and another extra fee to switch rooms from one tower to another The property had everything inside, we didn’t have to leave the hotel at all
Business response:
We sincerely apologize for the unpleasant check-in experience you encountered, Lucerito. The behavior you described from our check-in staff, including being dismissive and rude to both you and a fellow employee, is something we take very seriously and is not the standard we hold our team to. We completely understand how frustrating it must have been to deal with that kind of attitude, especially at the very start of your stay. Additionally, we hear your concerns regarding the extra fees for early check-in and the room switch... read more
Always enjoy staying at the Circus Circus! NA Clean, convenient, affordable.
Comfortable affordable and clean! Perfect for overnight stay! Nice property.
Business response:
Thank you so much, Marcelle! We are absolutely thrilled to hear that our property was the perfect choice for your overnight stay. It's wonderful to know that you found it comfortable, affordable, and clean — those are things we truly take pride in. We're so glad you enjoyed the property and that it met your expectations. We truly appreciate you taking the time to share your kind words with us, and we hope to have the pleasure of welcoming you back again soon!
Good
Good
Good
It was average. Make sure air conditioning WORKS in each room before renting. Tech said all air conditioning was faulty in older building. Add extra steps so young children cannot order movies!! Food court is DIRTY. Plates and trays left behind and NO cleaning products available to clean tables. The air conditioning did not work and our room was not ready when we arrived at 5. A technician came to fix it and told us if it didn't work they'd give us a different room. With two little kids and having already unpacked, not welco... read more
Business response:
Hi Carolyn, thanks so much for sharing your honest thoughts with us. We’re truly sorry about the trouble your family faced during your visit. It’s upsetting to hear your room’s air conditioning wasn’t working well, especially with little ones in tow, and we’re sorry you felt stuck with an uncomfortable room after such a tiring day. That certainly isn't the relaxing experience we aim to provide. We also feel terrible about the state of our food court. You definitely deserved a clean, welcoming place to eat, and it’s disappoi... read more
Wonderful
Exceptional
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 42,233 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.