This profile has been claimed by the business owner or representative.
Climate Control
- Heating & Air Conditioning/HVAC
- Portland, OR
About this business
Location details
16500 SW 72nd Ave, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We won't be using Climate Control nor Specialty Heating & Cooling for maintenance of our 4 properties anymore, due to the excessive high markup of repair parts. We dropped our maintenance agreement years ago as the price increased significantly. While the technicians have all been very personable, prompt & efficient, the staff would benefit training in one particular area. The end of job walkthrough. As stated before, we've had technicians leave covers off outdoor compressors, screws loose, & more than once they've left tool... read more
Business response:
We regret to learn of your dissatisfaction regarding the parts markup. Our standard procedure involves providing detailed quotes and obtaining explicit authorization prior to commencing any repairs. We acknowledge your concerns.
Always timely, quality service with a consistent technician the last few years. Highly recommend!
Business response:
Thank you for your loyalty and trust in our service! We truly appreciate your kind words about our timely and quality service. It's wonderful to hear that having a consistent technician over the last few years has contributed to your positive experience with us. Your recommendation means a great deal to us, and we're grateful for customers like you who recognize the value of our work. Sincerely, Team Climate Control.
I am a long time customer. I had annual maintenance done on my air conditioner. Anthony was a very skilled and professional technician. Tune up was quick and thorough. I would definitely recommend Climate Control.
Business response:
Thank you for your loyalty as a long time customer! We're so glad to hear that Anthony provided excellent service for your annual air conditioner maintenance. It's wonderful to know that you found him to be very skilled and professional, and that he was able to complete your tune up both quickly and thoroughly. We truly appreciate your recommendation of Climate Control and look forward to continuing to serve you. Sincerely, Team Climate Control.
Long time customer. Quality, timeliness of service and installation (in our house long enough to have 2 furnaces and an AC unit installed by them) are great.
Business response:
We're thrilled to hear about your positive experiences with our services over the years, Michael. Thank you for your loyalty and trust in Climate Control. It means the world to us that you've chosen us for multiple installations throughout your time in your home, including both of your furnaces and your AC unit. Your feedback about our quality and timeliness of service and installation truly validates our commitment to excellence. Having long-time customers like you who continue to rely on us for their heating and air condit... read more
Anthony was an ace! Prompt, professional, and knows his stuff. Had maintenance done on furnace that I ignored for 4 years. Everything went well. Great job. Definitely recommend them.
Business response:
We are pleased to hear Anthony provided prompt, professional service! It's wonderful to know that he demonstrated his expertise and handled your furnace maintenance so well, especially after it had been neglected for 4 years. We're glad everything went smoothly and that you had such a positive experience with Anthony's work. Thanks for trusting us with your furnace maintenance and for taking the time to recommend us - your feedback means a lot to our team! Warm Regards, Team Climate Control.
I have been with Climate Control through two furnaces (more than 25 years). My most recent involved a repair to my exterior thermostat on my heat pump. Tbe technician was fast friendly, and got the job down, consistent with my past experience with the company.
Business response:
Your positive experience with Climate Control is greatly appreciated. Thank you for your continued trust in our services over more than 25 years and through two furnaces. We're delighted to hear that our technician provided fast and friendly service while successfully completing the repair to your exterior thermostat on your heat pump. It's wonderful to know that this recent experience was consistent with the quality service you've come to expect from our company throughout our long relationship. Your loyalty and feedback me... read more
I had an excellent experience in bringing my business for replacing our furnace and air conditioning units to Climate Control. Zachary who first came to assess our needs did a thorough check all around the house and offered his honest advice on the possible units to use. We got a couple other assessments and bids by local companies and we went with Climate Control as it was the best all around. The team of technicians installing the units, Chris and Jared were super professional and efficient and completed the job as promis... read more
Business response:
Thank you for sharing your experience with Zachary, Chris, and Jared. We're honored you chose us for your Carrier Infinity system installation after considering multiple local companies and their assessments. It's wonderful to hear that Zachary's thorough evaluation of your home and honest recommendations regarding the furnace and air conditioning unit options helped guide your decision. We take great pride in having Chris and Jared represent our team with such professionalism and efficiency during the installation process, ... read more
They provide such good quality products, the professionalism that comes with the services are beyond amazing, I had other companies come and install units before and had nothing but problems, I called and they would avoid my request for help. With this company after installation I've had no issues and the owner has checked in on me a few times. So greatful to have found climate comfort.
Business response:
We are ecstatic to hear about your positive experience with our quality products and professional service. Thank you for choosing Climate Control.
We have used Climate Control to service our heating/cooling system for over 20 years. A few years ago they installed a new system when the original system failed. Every encounter with them has been excellent--good communication, reasonable price, fair assessment of any problems that arise. They rarely identify a problem--they do not "invent" issues just to create a service charge. If they do identify a problem, they explain what it is and show me the worn out parts. Most recently Dean came out and serviced our units. As... read more
Frequently asked questions about Climate Control
How is Climate Control rated?
Climate Control has a 4.7 star rating with 934 reviews.
When is Climate Control open?
Climate Control is open now. It will close at 5:00 p.m.