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Climate Control

4.7

About this business

Location details

16500 SW 72nd Ave, Portland, OR, 97224, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7933 reviews
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Alan P.'s profile image
Alan P. 
rating
5 years ago

I hate writing bad reviews and I hate having to tell long stories. My experiences with Climate Control over the last few years make a looong story. And I will tell it when I am in the mood to do so. But for now, know that I have bought 2 A/C systems from them in the recent past and in both cases the installs were full of surprises, all caused by Climate Control. No outright disasters, but close. They seem like a happy-go-lucky bunch when it comes to details and follow-thru, which means you might get what you paid for or you ... read more

Harold L.'s profile image
Harold L. 
rating
6 years ago

I don't usually post negative reviews, I just stop doing business there. However after this last weeks experience I need to warn you about doing business with them. I have used Climate Control for several years and have had an annual service agreement for two visits a year plus a discount on additional parts and labor. Overall the service and timeliness has been fine up to now. The fall service was scheduled for Friday the 4th between 9 -12. At noon called them as no one had showed up or contacted me. Was told that the tec... read more

Jessica C.'s profile image
Jessica C. 
rating
7 years ago

Beware! STAY AWAY FROM CLIMATE CONTROL. Read all the reviews on here and believe the customers when they say these guys are fraudulent! They upcharge by 1000x, they LIE, they can't even get their employees scheduling sorted out! What a freaking nightmare I had to go through with this company yesterday. After my grandmother's long commitment to them of 15+ years, we finally decided to find a better, HONEST, polite, PROFESSIONAL company to work with. Goodbye Climate Control. We are also contacting the better business bureau li... read more

Traci M.'s profile image
Traci M. 
rating
7 years ago

We initially had Climate Control install our new heating and cooling system. At that time they did a good job. We just recently had them out, my husband requested a new thermostat as we were having issues with it. He also stated to please have annual service and a new filter. We were quoted for the annual service and filter and was told the thermostat was under warranty. I met them at the house, the service repair man was very nice. He did not have the thermostat we needed in his van, so he would have to come back. Aft... read more

Miss N.'s profile image
Miss N. 
rating
7 years ago

This company has put the same part on my AC two times and it continues to go out. Part was jmunitially changed in October. Same part went back out in July. Climate control sent the same guy out to change the same part again. Now 2-3 weeks later my AC is blowing, then a burst of hot musky air comes out if the vents. Thermostat is set at 72 and room air is not and registering 77 and gradually goes up. Since they put this part on Light bill has gonw up $80. The old lady that answers and schedules us rude, loud, and I wou... read more

Business response:

Hi Miss N. We appreciate you offering your feedback, and we strive to consistently improve. I am curious though, since your location states Hollywood, FL have you mistaken us for a Climate Control located in Florida? They are franchised all over the nation, and we are based in Portland, OR. Additionally, we have a male that attends our phones, and no elderly women to speak of. In any case, we'd love the opportunity to rectify your negative perception of Climate Control as a whole. Please reach out to us at (503) 453-4822 s... read more

Tammi D.'s profile image
Tammi D. 
rating
8 years ago

We had a system put in 11 months ago and we thought they did a great job. However, my husband went down and had to change the filter 6 months in when it should have not needed to be changed for a year and realize that they did not seal up anything That was supposed to be sealed up. Finally after them coming out four different times Eric spent several hours here fixing what should have been done in the 1st place & putting in the correct filter system. We are happy with the work that he did add when I went above the origina... read more

Bunnie S.'s profile image
Bunnie S. 
rating
8 years ago

My mother-in-law recommended Climate Control, having had a good experience with them repairing her A/C. So, we gave them a call for a furnace which is giving us trouble, and they gave us an appointment for that Saturday morning at 10am. Well, 10 went by, then 10:30, 11, 12... It is now after 1:00pm, and we never even got a phone call. This is not the way to run a business. UPDATE: Turns out that the appointment was booked at a time the technician couldn't come, and though he tried to call, "the secretary gave me the wro... read more

Luke B.'s profile image
Luke B. 
rating
8 years ago

Hello, I recently had my HVAC unit stop working in my condo unit. I called Climate Control for an estimate. Eric Hoyes came out and told me I need to have my indoor motor blower and main printed circuit board replaced due to them being defective. The estimate for repairs was $1,193.00 I thought this was rather high for the repairs so I sought out a 2nd opinion. American heating came and opened up the ceiling to find the entire unit disassembled. He said he had no way to diagnose issues with the mess and it would tak... read more

Juergen F.'s profile image
Juergen F. 
rating
9 years ago

We first became acquainted with Climate Control (CC) 7 years ago when we switched from electric to gas heat. Purchased new furnace (Carrier High Efficiency unit) and a Home Comfort Zone system (now http://emme-inc.com) from CC. Subsequently purchased a flow through hot water heater (Navien) from CC. We had yearly service contracts with them. But how we wish we had read Yelp Reviews. As other reviews have stated the sales rep, Jason is competent, knowledgable and a pleasure to have worked with. In contrast, their service is i... read more

Frequently asked questions about Climate Control

How is Climate Control rated?

Climate Control has a 4.7 star rating with 933 reviews. 

When is Climate Control open?

Climate Control is closed now. It will open tomorrow at 8:00 a.m.