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Climate Control
- Heating & Air Conditioning/HVAC
- Portland, OR
About this business
Location details
16500 SW 72nd Ave, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This company has put the same part on my AC two times and it continues to go out. Part was jmunitially changed in October. Same part went back out in July. Climate control sent the same guy out to change the same part again. Now 2-3 weeks later my AC is blowing, then a burst of hot musky air comes out if the vents. Thermostat is set at 72 and room air is not and registering 77 and gradually goes up. Since they put this part on Light bill has gonw up $80. The old lady that answers and schedules us rude, loud, and I wou... read more
Business response:
Hi Miss N. We appreciate you offering your feedback, and we strive to consistently improve. I am curious though, since your location states Hollywood, FL have you mistaken us for a Climate Control located in Florida? They are franchised all over the nation, and we are based in Portland, OR. Additionally, we have a male that attends our phones, and no elderly women to speak of. In any case, we'd love the opportunity to rectify your negative perception of Climate Control as a whole. Please reach out to us at (503) 453-4822 s... read more
We had a system put in 11 months ago and we thought they did a great job. However, my husband went down and had to change the filter 6 months in when it should have not needed to be changed for a year and realize that they did not seal up anything That was supposed to be sealed up. Finally after them coming out four different times Eric spent several hours here fixing what should have been done in the 1st place & putting in the correct filter system. We are happy with the work that he did add when I went above the origina... read more
My mother-in-law recommended Climate Control, having had a good experience with them repairing her A/C. So, we gave them a call for a furnace which is giving us trouble, and they gave us an appointment for that Saturday morning at 10am. Well, 10 went by, then 10:30, 11, 12... It is now after 1:00pm, and we never even got a phone call. This is not the way to run a business. UPDATE: Turns out that the appointment was booked at a time the technician couldn't come, and though he tried to call, "the secretary gave me the wro... read more
Hello, I recently had my HVAC unit stop working in my condo unit. I called Climate Control for an estimate. Eric Hoyes came out and told me I need to have my indoor motor blower and main printed circuit board replaced due to them being defective. The estimate for repairs was $1,193.00 I thought this was rather high for the repairs so I sought out a 2nd opinion. American heating came and opened up the ceiling to find the entire unit disassembled. He said he had no way to diagnose issues with the mess and it would tak... read more
We first became acquainted with Climate Control (CC) 7 years ago when we switched from electric to gas heat. Purchased new furnace (Carrier High Efficiency unit) and a Home Comfort Zone system (now http://emme-inc.com) from CC. Subsequently purchased a flow through hot water heater (Navien) from CC. We had yearly service contracts with them. But how we wish we had read Yelp Reviews. As other reviews have stated the sales rep, Jason is competent, knowledgable and a pleasure to have worked with. In contrast, their service is i... read more
After several weeks, four service calls, three different technicians, over $1000 spent and another $2000+ quote, I had two other companies look at my AC unit. Both companies said the safety switches were incorrectly wired (by Climate Control). An easy $275 fix and finally working just fine.
The install of AC and new furnace was good save the location of a venting pipe. Called them up and they did a better job of locating it. Overall, I'm satisfied with the install and would give them 4 stars. They sold me a service plan for $280/yr which consisted of 2 service calls per year, cleaning, adjustments and make sure everything was working OK. The visits consisted of a service tech looking at everything for what couldn't have been 15 minutes. No cleaning, no report, no nothing. I called them to let them know m... read more
After 12 years and many thousands of dollars, I'm done. Charged me $550 for 15 minutes to change out a capacitor that Home Depot sells for less than $10. I called and they said someone would contact. Did that happen? NO! I would have been happy at a $250 or so for finding the problem. But $550? Really.
Had Carrier furnace installed in 2002; the system failed several times and a new board and flow motor was replaced by the company in 2009. Continued failure (no heat) several times with 2 replacement of condensate pumps in the mean time until the furnace stopped working a few weeks. The system was found to have been improperly installed in 2002 resulting in corrosion of the heat exchange wires which was clearly evident once the entire system was removed (by another company). Extremely disappointed with Climate Control a... read more
Frequently asked questions about Climate Control
How is Climate Control rated?
Climate Control has a 4.7 star rating with 919 reviews.
When is Climate Control open?
Climate Control is open now. It will close tomorrow at 12:00 a.m.