Climate Control

Phil J. 

on Yelp

11 years ago

Our furnace died on Sunday, I called them on Monday, they came out on Tuesday and gave us a bid, and the new furnace was in place on Wednesday. Very responsive. 

Beverly J. 

on Yelp

13 years ago

My husband and myself are in our 80's and moved into our rental that needed a new furnace. We got several bids and felt the most comfortable with this company. It was not the least expensive, but we felt the most comfortable with them. We had both a heat pump and furnace installed. The young man that came out was so courteous and respectful. We so appreciated the time he took to explain what he was doing, how to help us work the more sophisticated heat controller and he even came back for no charge when we reset the ther... read more

John C. 

on Yelp

13 years ago

Stellar people. I've used them at my business for 8 years and always showed up and were straight forward about my lousy system. In Sept 2012, I bought new furnace and A/C (heat pump). Their prices was thousands less than another reputable company plus, they erred on the proposal and still stood by the price. JASON was very knowledgeable and stood by the deal 100%. Always been 5 stars in my book. 

Kim S. 

on Yelp

14 years ago

Climate Control is a crutial part of our maintenance team. Mark Powell can always be counted on to assist should an issue arise. Brad Young is and excellent project manager who provides excellent communication and competitive pricing. Scott, the tech assigned to our account, is knowledge and takes a proactive approach while maintaining our commerical units. The office and service dispatch staff are excellent as well. Climate Control's total maintenance approach helps to extend the useful life of our units, adding value ... read more

Tara N. 

on Yelp

a year ago

Beware! I was a long-time client of Climate Control for HVAC service and trusted them to help when the temperature in my office suddenly became drastically unbalanced, one side sweltering, the other freezing. Over the course of two years, I paid for three separate diagnostic visits, each one essentially repeating the same ineffective steps (adjusting dampers) without investigating the root cause. Eventually, I was told that the only solution would be to replace the entire HVAC system or all the ductwork, a major investment. ... read more

Debbie B. 

on Yelp

a year ago

I requested a hot water heater repair and was told they would make it out on Wednesday. They called late in the day and said they couldn't make it but would be at the house Thursday early. I've called four times today, Thursday, waiting for 3 1/2 hours and now they tell me they can't come until tomorrow. Action Mechanical will be here today. 

James C. 

on Yelp

a year ago

We used Climate Control to repair a 22 year old furnace in a rental property. The technician was prompt, polite & efficient, quickly diagnosing the problem. A main problem with Climate Control is their exorbitant markup of parts. It's great they had the part on their truck, but a 400% markup is a bit steep. We could have bought the part online for ~$70 - $100 - they charged us $430. Good thing the costs are tax-deductible! 

Dean B. 

on Yelp

2 years ago

Competent, but extremely expensive. Quoted me $1800 to replace a reversing valve and filter drier on my heat pump. Turns out this only included six pounds of refrigerant (R-410A). The unit took 12 pounds - they charged me $175/lb for the additional six pounds. When I looked up the cost of R-410A on line, it was selling for ~$10/pound, so they had more than a 1500% markup on the refrigerant. Before you use them, get a quote on the price of refrigerant - you might decide to go elsewhere when you hear what they charge. 

brian g. 

on Yelp

3 years ago

Climate Control will let you down when you need them most. They will not stand behind their warranty, and view your crisis as a way to profit. They sold me a Mitsubishi heat pump. It was a competitive bid situation. When I inquired about the warranty, they said the unit had a 10 year warranty. I asked "if anything breaks In that period, will I need to pay anything?" The answer was a decisive "no!" . That was a lie. Before the second summer started, the coil had a catastrophic failure. It took over 3 months to repair. They... read more