Columbia NW Heating & Air Conditioning

Tanya W. 

on Yelp

11 years ago

As a first-time homeowner choosing the right heating system for my home was proving to be a daunting task. After much Goggling on the web I narrowed my search down to three heating companies and finally went with Columbia NW Heating, Inc. I received a fair estimate by Dave W. who went over the available options all at affordable prices, and soon I was rid of my Cadet Heaters and in their place was installed the beautiful, quiet Ductless Heating System by Mitsubishi. It was by far my best purchase ever as a new homeowner a... read more

Dalece L. 

on Yelp

11 years ago

I was contacted by Columbia for a review of what kind of service I received from them. I explained what happened and where they needed improvement. Guess what they did? They refunded my service call charge. I was blown away! They actually sent 2 people from the company to bring me the refund and make amends for the service I received. I will definitely give them a second look for future services. Kudo's to them for stepping up! 

Don E. 

on Yelp

13 years ago

We have a home over 50 years old near Irvington Grant High area. Our furnace was about 20 years old. We visited with Tal Carbone and Dan Schillereff at Columbia NW about our options regarding replacement. We wanted a system that was 95% efficient and yet did not bust our pocket books. Tal and Dan were very thorough in showing us our options. We chose a Trane XV95, 2 stage variable speed Furnace. Their work was done with the utmost professionalism. The site was kept clean and tidy throughout the removal and installation... read more

Elaine L. 

on Yelp

13 years ago

When the rattling of our 35 year old furnace had us wondering how many cool Spring nights it would keep us warm, we called Dan from Columbia NW Heating & Cooling to get an estimate on a new heater (including air conditioning). He came over, sat down with us, and went over e-v-e-r-y option of what we thought we wanted. Afterwards, the sticker shock made us run down to Home Depot thinking we could be DIY-ers, but after much debate, we opted to let the professionals handle the job. We called Dan back, and together we figured o... read more

Scottie C. 

on Yelp

8 months ago

Called them,set up appoint for Thursday .they showed up. Told me the exact same thing that I told them was wrong,and now natural told me.charged me $149. No receipt.told me they would contact me either late Thursday or Friday am.nothing until Tuesday when I call am left message still no return call I called 4pm Tuesday finally got bid said they would email bid to approve or decline nothing as of sat morning. Very poor service wouldn't recommend them at all 

Kathryn M. 

on Yelp

a year ago

We have now been waiting for over 5 weeks for a coil replacement for our Mitsubishi mini-split heat pump/AC. Not only is it supposed to cost over $2,000 , but every time I call they tell me that the part has to be made to order at the factory in China and there is no telling how long it will take. Meanwhile temps are pushing.100. We have had to buy a portable AC unit which helps, but is not adequate to the space. Is this any way to run a business? 

J T. 

on Yelp

2 years ago

I paid top dollar to have a new heating system installed. The quality of work was sub par, multiple parts of the job were left unfinished, calls to remedy the discrepancies were ignored, and aspects that were promised never materialized. But boy were they in a hurry to get paid. Save yourself the headache and go a different route. 

Mike And Mary S. 

on Yelp

2 years ago

Columbia NW Heating installed a heat pump for us about 7 years ago. We have had to spend a minimum of $1500 each of the ;ast several years. Tonight, at abot 10:15, my heat pump came on, ran for a couple of minutes, and shut off, only to do it again a few minutes later. If I could find out how to turn off the heat pump without shutting off ny furnace (it's below 30 degrees outside), I could wait till tomorrow to have someone come to the house, The company's ad says they offer service 24/7. I just called. only to be put on hol... read more

Albert K. 

on Yelp

3 years ago

Service response is terrible. Installed Trane heat pump November 2022, system has malfunctioned several times since. Service calls are scheduled one to two weeks in the future. Today (1/30/23) it quit again, service scheduled for 2/13. Outside temp is 17 degrees. So, two weeks without heat. Used this company because it is local, but would not recommend it.