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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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very nice hotel We stop for 1 night here, very nice. nice little pool for the kids. not crowdy at all. Good price for the room you get, very large room
Unfriendly staff, dirty linens, bad hours We were told the wrong information about early check in and had to wait 40 mins in the lobby as our first impression. It took us several minutes to even find a person who worked there every time we had a question. The pool hours were only till 7, which is absurd. The room had dirty linens and zero accomodations (no gym, no lobby bathroom even). Breakfast was terrible.
Business response:
Hello Cecilia,Thank you for sharing your experience. We appreciate your feedback regarding check-in procedures and staff availability, as well as the amenities and breakfast offerings. Your concerns will be taken into account as we continually work to improve our services and guest satisfaction. Guest feedback is invaluable in helping us enhance the overall experience at our hotel.
It was decent but I would but stay there again.
Limited options for breakfast, Did not get enough breakfast, staff said they are out of many items. Even though I reached 40 mins before breakfast closes.
not worth the money The rooms, were ok, we were there for 5 days, we asked several different times to have our room cleaned and to get new towels, they always for got, and we had to go to the lobby and get them. it was noisy in the hallways, kids were allowed to play, and run up and down the halls until about midnight. The breakfast was ok, but they were always out of some of the food, and had to keep asking to replenish, they did not like being asked to replenish.
Booked a room with sofa bed and the way it was placed it could not be open, had to move things around it was a hassle. The floor was dirty could not be barefoot without feet turning dark and there was a smell. If you’re sensitive to smells this hotel is not for you. Could have been better for the price.
Disgusting place, most uncomfortable beds. The whole place looks like a jail. Breakfast was disgusting. Stay anywhere but here.
The property had an old smell everyday we stayed 4 nights, limited continental breakfast, needs renewing for prices charged per night. The area is good due to close to freeway.
Room 301 Beautiful room but mattress was horrible. Pool not heated. Juice machine not working. Hw traffic noise.
Business response:
Hello Richard,Thank you for sharing your feedback about your recent stay. We're glad to hear you found Room 301 beautiful, but we regret to learn that the mattress did not meet your expectations. Your comments about the pool temperature, juice machine, and noise issues will be communicated to the relevant departments for future consideration. We appreciate your insights as they help us enhance our guest experience moving forward.
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 3.4 star rating with 1,577 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.