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Complete Care

4.9

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Location details

76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.98,467 reviews
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Deborah P.'s profile image
Deborah P. 
4 years ago

Excellent staff, attentive, thorough and very caring. Explained everything so that I understood. 

Business response:

Hello Mr. Pagels, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Camp Bowie facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Steve P.'s profile image
Steve P. 
4 years ago

I was quickly admitted and the nurse Heather was great. She took my vitals and medical history and I was seen by Dr Miranda in about 15 minutes after my arrival. I was very uncomfortable and he helped me within minutes. I will never go to a hospital based ER again. Thanks for all you do. 

Business response:

Hello Mr. Palmer, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Colorado Springs facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Deborah P.'s profile image
Deborah P. 
4 years ago

Very good patient experiene 

Business response:

Hello Mr. Pagels, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Camp Bowie facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again. 

Gilbert O.'s profile image
Gilbert O. 
4 years ago

The staff was very rude once they found out I couldn’t pay til the following day, what if that was my last day I obviously went into their facility because I was scared for my life. The two bit “ doctor “ that was there had no clue what he was talking about, he was talking about everything else but what I was feeling. He was literally being a smart ass making remarks about payment plans and other hospitals, judging by his “ work attire “ I know why they need the money up front. The tall blonde lady up front was very nice t... read more

Business response:

Thank you for taking the time to provide your feedback. We would appreciate the opportunity to learn more about your experience and address your concerns. Our Clinical Coordinator, Agustina, attempted to contact you by phone but was unable to reach you. At your convenience, please call Agustina at 210-775-0705. 

Claudia N.'s profile image
Claudia N. 
4 years ago

I always go to that clinic because they are super fast and clean , and my copay is $100.00. But that day I went the receptionist was very rude and she was charging me $150.00, and I also sign that paper for the low income the Covid-19 page ! And she didn’t even look at it if I qualify for a discount. I ask her why I was going to pay $150 she didn’t have the patience to explain I told her I’ll take my service to another clinic she said ok !!! That’s how rude she was with me , I hope they talk to her or put someone else ! 

Business response:

Thank you for taking the time to speak with Trish from our leadership team on the phone. We pride ourselves on providing the highest level of customer service and regret this was not your experience. Our team is always looking for ways to improve and will follow up on the issues you described. Based on your conversation with Trish, it sounds like you are open to using our services again in the future. We value your feedback and thank you for trusting us with your care. 

Alicia D.'s profile image
Alicia D. 
4 years ago

I dont like talking to Dr Robertson 

Business response:

Thank you for taking the time to provide your feedback. Our team is always looking for ways to improve and would appreciate the opportunity to more about your experience. Our Nurse Manager, Cindy, attempted to call you but was unable to reach you. At your convenience, please call Cindy at 903-508-4886. 

Stanley R.'s profile image
Stanley R. 
4 years ago

The cedar blowing in from South Texas is what causing all my problems. The steroid shot y’all gave me is the best thing you could have done for my allergies. 

Business response:

Hello Mr. Riley, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Tyler facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Gordon A.'s profile image
Gordon A. 
4 years ago

On Christmas day they were able to treat me for Infection and severe pain from a tooth abscess. Not a hospital with their high charges. Better service ,professional friendly staff 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our TLC facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again! 

Juan S.'s profile image
Juan S. 
4 years ago

Felt terrible coming in. Staff took great care of me and finally gave me answers I needed for proper care. 

Business response:

Hello Mr. Sotelo, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our TLCr facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again! 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 8,467 reviews. 

When is Complete Care open?

Complete Care is closed now. It will open at 9:00 a.m.