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Computer Concepts was founded in 2003 offering custom built computers to home users. Very quickly it became clear that people wanted more than just a new computer. Our customers were asking for help with problems and wanted someone to teach them how to use the rapidly changing technology that existed at their fingertips. With 15 years of experience and three store locations later in Williamsburg, Yorktown and Chesapeake, Computer Concepts now offers more than just custom-built computers. Our stores are fully outfitted with ... read more
4328 George Washington Memorial Highway, Yorktown, VA, 23692, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was having problems with my iPhone battery so I took it to this location since they were an authorized Apple service agents. When I took my phone in they ran test and it showed that my battery and Face ID sensor were faulty. Brent had told me they could get everything fixed but admittedly I wasn’t excited for how much I had to spend. I left the phone overnight for the techs to work on the phone. I came back the next afternoon and upon arrival Brent came out and said I’ve got some news. Hearing that sentence is almost as sc... read more
Computer Concepts was absolutely amazing to work with! Jeremy, Brent and the crew at the Yorktown Location were so awesome to work with. I ordered a $2000 Pre-Built PC from CyberPower and it was having issues from the day that I got. After about 3 months it was unusable. After a quick diagnosis, they jumped right on it and ordered the parts and got this baby running better than it did out of the box! If you are wondering why I didn't utilize the factory warranty, that is because CyberPowerPC's warranty is a joke. They force ... read more
I spent hours on the phone trying to find tech people who could help me with a computer problem. No help at all. Computer Concepts told me to bring my computer in right away at it was fixed that same day! So grateful!
Professional, expeditious and courteous.
Made the appointment and the service was excellent and professional. My repair was explained from beginning to end. Didn't take a long time and us still working great. Definitely recommended for iPhone repairs.
My husband had an appointment to replace the cracked screen of his iPhone 13 Max Pro. Upon arriving, an employee inspected his phone & discovered the crack was only on the screen protector and didn’t actually damage the screen at all. We sincerely appreciated their honesty. It would’ve been so easy to take the phone to the back, replace the screen and charge us for something we didn’t truly need. We highly recommend this business because they are fair, honest and professional. Should we need further assistance, we will absol... read more
Business response:
Thank you so much!
The staff was very friendly, patient and knowledgeable. They all took time to show me operating functions on my iPhone that I was unaware of!
Very professional and helpful.
This team is amazing! They are knowledgeae, they are easy to talk to, and they will treat you fairly! I cannot express sufficiently how impressed I have been with their service!
Computer Concepts - Yorktown has a 4.9 star rating with 718 reviews.
Computer Concepts - Yorktown is closed now. It will open tomorrow at 9:00 a.m.