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Computer Concepts - Yorktown
- Yorktown, VA
About this business
Computer Concepts was founded in 2003 offering custom built computers to home users. Very quickly it became clear that people wanted more than just a new computer. Our customers were asking for help with problems and wanted someone to teach them how to use the rapidly changing technology that existed at their fingertips. With 15 years of experience and three store locations later in Williamsburg, Yorktown and Chesapeake, Computer Concepts now offers more than just custom-built computers. Our stores are fully outfitted with ... read more
Location details
4328 George Washington Memorial Highway, Yorktown, VA, 23692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My family has relied on Computer Concepts for years and we've always been so thankful for their great service, fair pricing and personal customer support. Recently, they went above and beyond when helping my mother-in-law after her computer was hacked. They were fast, thorough, responsive and kind enough to offer tips on how she could avoid similar issues in the future. Not only is Computer Concepts' pricing better than reasonable, the customer service they provide is the best. I am so glad we have such a wonderful local... read more
The staff here is fast and reliable. I dropped off my laptop on a Saturday and picked up on a Wednesday. The staff is also very courteous. When I was picking up my laptop there was a very irate person there seemingly causing issues. Not only did they stay professional when serving that person but also apologized to me and the next customer entering for any inconvenience. I will definitely be utilizing their services again in the future.
Computer Concepts has been top-notch when it comes to Apple repairs. Between my family, we've managed to crack four different iPhone screens, and Computer Concepts has always been able to replace each one quickly and efficiently! If you've got AppleCare, then Computer Concepts is where I would take all my Apple products for service.
Everyone who works here is eager to help you out, no matter what you bring them. I was looking for help with a custom gaming & music production PC. Brent was a HUGE help with his consultation. Once I brought in all the required parts, he assembled, overclocked, and tested the machine while keeping good communication with me on the process. These guys have a LOT of experience with gaming PCs, and their prices are certainly fair.
Customer service was utterly unsatisfactory for any establishment in the service business. AppleCare service that is contracted through this service establishment was handled with complete disrespect for the customer. Today is Wednesday. I placed an order on Monday last week. It came in to the store yesterday. I was there after I got off from my place of work. I accidentally left the phone to replace trying to make it there before they closed. I got the call today that I better be in today or they are sending the phone back ... read more
Frequently asked questions about Computer Concepts - Yorktown
How is Computer Concepts - Yorktown rated?
Computer Concepts - Yorktown has a 4.9 star rating with 617 reviews.
When is Computer Concepts - Yorktown open?
Computer Concepts - Yorktown is closed now. It will open on Friday at 9:00 a.m.
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