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Coral Springs Nissan
- Car Dealers
- Coral Springs, FL
About this business
Location details
9350 W Atlantic Blvd, Coral Springs, FL, 33071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Customer service after the sale sucks. Cannot reach sales person. Service person does not return calls. Will go elsewhere next time Big dealer means nothing when you cannot take care of the customer.
Business response:
We're sorry to hear about your experience, Don, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
I had the worst service consultant last week would not recommend him to my enemy
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. William Cafarella Nissan Executive Manag... read more
Paid over 3k for a service agreement and was told it covers everything but basic wear and tear items and it does not. Don’t listen to what they tell you need to review what they are really offering. Very disappointed and after bringing them 5 cars worth of business in less than 2 months. I guess it’s sell sell and let the customer here what they want to here. This will never happen to me again I should have know better.
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. William Cafarella Nissan Executive Manag... read more
Received written offer signed and said I would make deal today..then manager said no we can't do that price...boldly lying to me..6 nissans vehicles. Plus family purchases..won't be back
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Terry, and hopefully, we can get to the bottom of this. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Lure you in with one price then sell you the car at a. higher price.
Business response:
We're sorry that you didn't have a completely satisfying experience, Phil. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
The seller lied to my wife about some scratches on the driver's side rear door. A brand new Nissan pathfinder platinum. He said that the little scratches could be fixed easy during a short visit one hour of work. When me and my wife took the car to the dealership for the "quick " and "easy " fix last Saturday it turned out very different, now the whole door needs to be repainted...on a brand new car. Either the seller lied to my wife on purpose or his lack of knowledge misguided my wife into talking home a car with paint def... read more
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Very disappointed. Bad customer service. Cheating staff. Will not recommend to anyone. Lost money and time.
Spent 7 hours over 2 days at the dealership. Was contacted and told that they agreed to a vehicle price and to come in to buy the car. While in the finance office, was told that they had made a mistake in coming to that price for the car. Instead of honoring the price they agreed to, they decided to cancel the deal of a thirty year customer.
Business response:
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Took me 2 days to reach a deal, music to loud, when I get into the car the tire light was on so the salesman took the car to the service and put some air on it, 2 days later I had to come back to the dealer, war between me and Service Manager, war between both Managers, end of story, a car brand new only 3 miles on it was with a nail on the tire.
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Frequently asked questions about Coral Springs Nissan
How is Coral Springs Nissan rated?
Coral Springs Nissan has a 4.6 star rating with 17,462 reviews.
When is Coral Springs Nissan open?
Coral Springs Nissan is closed now. It will open at 9:00 a.m.