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Coral Springs Nissan
- Car Dealers
- Coral Springs, FL
About this business
Location details
9350 W Atlantic Blvd, Coral Springs, FL, 33071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I recently went to Coral Springs Nissan to look at a 2024 Rogue SL with the premium package. After spending hours dealing with their sales process and different employees, I ended up with a good lease price. They agreed to make the last payment on my returning 2021 Murano. However, it has been almost a month since the deal was made, and Coral Springs Nissan still hasn't made the payment to Nissan Finance. Despite making 15 calls, leaving messages, and speaking with the representative who leased me the car, I was repeatedly t... read more
I had This dealership and ended up spending over eight hours there. I started off with one sales person, and because the past customer of theirs came in, he left me to help them, and I was given another sales person. Very unprofessional. I sat around for hours waiting to see your car. They didn’t have the exterior color I wanted or the interior color I wanted and I ended up with a car, that was neither color that I sat there all day and the only thing available. There was coffee or water. Why would this process take so long?... read more
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
I leased a Altima 2024. I was very upset the salesman never told me about the 5000 miles a year. I went to the Financial part of the deal, almost at the end of my signing I asked if I had 10,000 0r 12,000 miles at that point I was told 5,000 miles. I really thought about walking out. But I don’t drive that much but I never heard of anyone getting 5,000 miles a year. I am 76 years old and felt I was taken advantage of. Please note my husband had brought me to the dealership is on his third consecutive lease from this dealer. ... read more
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
This dealership is very dishonest they say one thing today and by tomorrow they change their story. they make decisions without your consent they think they are above the law. Be careful read the fine print and ask questions to things you don't understand do your research if it doesn't sound/look right don't trust it don't be afraid to ask for the manager or owner.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Worst experience ever. All of the salesmen were xxxxxxxx, they lie about their offers, they are extremely unprofessional, and I’m surprised they sleep at night knowing how immoral and unethical they are. But then again, that’s why they are selling Nissan’s and not Porsche’s.
Business response:
We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
I had an 11:00 oil change appointment. I waited 2-1/2 hours for my car to be ready. That’s a ridiculous amount of time wasted for something that should’ve taken a half hour at most. I will never go back there again.
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Respectfully, Tala Abdelmajid Customer S... read more
Very disagree and disappoint the car they sold us was unproperly working. The AC is not working at all and we have to spend more money to fix it out
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
I was very upset. I spent a lot of money and my car was not properly fixed So I went to pompano Nissan and they told me I had to go back to university store because they did not fix it right. That’s a pain in the neck drone place to another.
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. William Cafarella Nissan Executive Manager
They've made several mistakes and they still haven't corrected them. They do not return phone calls or care about customer loyalty. This is regarding upper management and finance departments, customer service, Not sales person.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Frequently asked questions about Coral Springs Nissan
How is Coral Springs Nissan rated?
Coral Springs Nissan has a 4.6 star rating with 17,462 reviews.
When is Coral Springs Nissan open?
Coral Springs Nissan is closed now. It will open at 9:00 a.m.