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9350 W Atlantic Blvd, Coral Springs, FL, 33071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Purchased a new Nissan Versa this week and did NOT come with keyless entry, everywhere I've read said keyless entry is a standard included option on all Versa models.
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. William Cafarella Nissan Executive Manager
Bought a battery with 84 month warranty they had me wait 2hrs to tell the battery isn't bad or good they need 3 more hrs to test it again,the battery was only 36 months old
Business response:
You've been warned
Steer clear of this dealership. They use deceptive tactics. Made a deal for 36 months-they changed lease to read 18 months. Luckily I read all the fine print before I sign anything.
The sales rep Jose Diaz was pushy and could not speak English properly. If it were not for the manager Andriel I would have left.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Had an appointment for an oil change but they could not do the service because their system was down. Spoke to Ruddy who said he would call me back once the system came back up. Still no call from him but did receive a call about coming in to trade my car in. Told her I was waiting for a call back but she said they are very busy. Poor customer service.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
It took me. 10 hours for an oil.change, and additional check/.estimates today. I don't know what to.think, but this baiting pencil is soo creative.
Pre-owned car was not properly serviced before being sold. Once car was sold, ever excuse was the car was pre owned, as is
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Respectfully, Tala Abdelmajid Customer Service Dire... read more
They allegedly rotated my tires but not check the pressure. Poor job at maintenance check
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Our final salesperson was great Wally but the whole experience was poor, to say the least. After negotiating a deal with the internet salesmanager and confirming before I left on a nearly 5 hour drive. It was failure walking through the door. The saleman I had been talking to was not around. I was given a guy whos was on his first day. I was supposed to be able to walk in pick one of two cars and walk out in an hour so I could pick up my kid from practice. Not even close. No one knew what was going on, the deal was not even ... read more
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Respectfully, Tala Abdelmajid Customer Service Director tabdelmaj... read more
Coral Springs Nissan has a 4.6 star rating with 17,462 reviews.
Coral Springs Nissan is open now. It will close at 9:00 p.m.