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Coral Springs Nissan
- Car Dealers
- Coral Springs, FL
About this business
Location details
9350 W Atlantic Blvd, Coral Springs, FL, 33071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Very unreliable people. After get the deal done, totally forget about customer concerns. I am still waiting to get my money back that Nissan got extra from down payment. Very upset!
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
The process is slow, the advertised deals online are bait and switch, car salesman lied about features of the car, no test drive was provided, refused to show us the car until after paperwork was provided.
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Respectfully, Tala Abdelmajid Customer ... read more
Bought a brand new car and it was filthy. Went back to have it cleaned and all they did was wash the exterior. The inside was still really dirty.
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. William Cafarella Nissan General Sales Manager
The actual 3. 5 hours I spent buying the car went well but after the sale two things did not go well. 1) I told the salesman Andres Alejo that I wanted a Maxima SV and even though they don't come with a home link system there will be no sale without one being put in. Your dealership did that for me for my 2021 Maxima SV. I am sure I paid for it. Andres said that would not be a problem and I ended up buying the car. Getting the new rear view mirror was more trouble than it should have been, not an important part of my dissati... read more
Business response:
George, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Respectfully, Tala Abdelmajid Customer Service Director t... read more
It’s a big dealer with the inherent problems of responsibility dissolution, faulty promises, lack of inventory, poor follow up of customer case..
I took out a lease and two weeks later they took my car away without any valid reason. When I went to another dealer to buy my new car the following weekend, they had not returned my money from the down payment and they could not put my license plate on the new car because the license plate was attached to the Nissan car, which unfortunately they took away, I do not recommend that dealer, they played with my emotions and affected my finances and affected my emotional security, they made me feel very bad, it was the third car... read more
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Worst dealership. Service has no idea of what they are doing. Go anywhere else. Has appoint and the had me wait 3 hours for a battery.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Waiting 3 weeks for a payoff statement for our trade, now in the dealership more than an hour, completely ridiculous
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Very poor service to get oil change…. Took 2 1/2 hrs….. poor communication although set appointment
Business response:
We're sorry to hear about your experience, Doug, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com
Frequently asked questions about Coral Springs Nissan
How is Coral Springs Nissan rated?
Coral Springs Nissan has a 4.6 star rating with 17,462 reviews.
When is Coral Springs Nissan open?
Coral Springs Nissan is open now. It will close at 9:00 p.m.