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Cornerstone Crossing
- Apartments
- Columbus, OH
About this business
Location details
6033 Lake Club Court, Columbus, OH, 43232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don’t This place is terrible and i hate living here. they do not care about your living conditions! The rental offices lies about everything they can. I’ve been living here for about 4 months. They showed me the exact apartment I was moving into after i signed my lease. The apartment was filthy and they did not clean it. The carpet has many stains and smelled terrible. My dishwasher was over heated and stopped working and i never received a replacement. And also they water in my apartment is very very very cloudy and they ar... read more
Business response:
Thank you for letting us know about your experience at Cornerstone Crossing. We take your concerns seriously and would like to address them for you. Please contact your resident manager and/or community director so that we can schedule the necessary repairs.
Absolutely terrible Don’t bother trying to call for help with anything, they hardly ever answer and when they do they clearly don’t care at all about helping you. The apartments themselves are okay but the neighborhood isn’t great, and don’t bother asking the staff about crime in the area, they’ll just play dumb and say it’s a quiet area. Absolutely horrible and I cannot wait to move out of this place.
Business response:
Thank you for commenting on your experience at Cornerstone Crossing. It is a priority for us as a company and a community to provide you with a peaceful place to live. We take measures to keep it an enjoyable place such as special duty officers and a no tolerance policy on crime. Please feel free to contact your resident manager directly when you have issues needing our attention. We value your feedback.
Do NOT move in here Deserves a negative 5 rating! Management is untrustworthy & unprofessional. They are liars & thieves! Ad says water & trash is included NO IT'S NOT!!!! THAT IS A LIE!! Don't bother trying to call they don't answer the phone or return messages. Management harasses, intimidates & bullies tenants. They nickel & dime you to death with fees. $30/mo for fake granite countertops that are old. $3/mo for THEIR website that doesn't work majority of the time. $3.50 for trash. Arbitrary amount for water. The tenants ... read more
Business response:
Thank you for your feedback as it allowed us to find and correct the advertising error about utilities being included. Prospective residents are given a Welcome Sheet detailing monthly rent and any charges in addition to rent and these are explained before the lease is signed. Please feel free to contact your resident manager directly with any issues needing our attention. Again, thank you for your comments.
Disgusting My 68 grandmother has been living her for 11 years. Her furnace caught fire during the winter. They forced her to sign a new lease and pay before relocating her to another unit. The new place was infested with roaches and they made her wait 30 days before they offered to help move her furniture...only to then give her a time limit on how much they were willing to help. This is the worst place to ever consider moving and I am speaking with my attorney
Business response:
Thank you for taking the time to advise us of your grandmother's experience at Cornerstone Crossing. We request that your grandmother contact us directly at the leasing office so that we may address and resolve her concerns.
cornerstone crossing apartments i Applied for this apartment.... They did me dirty firstly, had me do a walk thru as if I was getting the apartment. Got back to the office and was told that I had been denied the apartment because my boyfriend got denied on my application. After I was already told I could move in with or without him being accepted. They tried to argue and argue with me about it after I paid double application fees to just to apply alone. I had copy’s of my e-mails saying when my move in date was and everythin... read more
Business response:
Thank you for commenting on your recent experience at Cornerstone Crossing. Your feedback will help us improve upon the services we provide to our valued residents.
Terrible I attempted to rent a place with them and a life situation came up and I was over capacity for the apartment type I wanted. I tried to get a refund and they were unwilling to assist. Awful treatment and terrible service. DON'T MOVE HERE!!!
Business response:
Thank you for taking the time to advise us of your recent experience at Cornerstone Crossing. Your feedback will help us improve upon the services we provide to our valued applicants. If there is anything that we can do to improve upon your experience, please let us know by contacting us directly. Again, thank you for your comments.
Does not respect good tenants Three years I've lived in this apartment, through waves of neighbors getting evicted for various offenses including police incidents. I have always paid my rent, usually on the 31st or 1st of the month. This month I paid it on Saturday the 2nd, still a penalty-free day and the beginning of a holiday weekend. I wrote the check out in person as always, and joked with the office worker that the water fee brought it to a penny over an even dollar amount. She initialed and stamped it, made me a photo... read more
Business response:
Thank you for taking the time to give feedback on your experience at Cornerstone Crossing. Your comments will help us improve upon the services that we provide to our valued residents.
DO NOT RENT HERE!!! I think I dodged a bullet with this one. I applied for this apartment and got approved. Everything seemed to be moving at a fast pace, which normally would be fine, but it caused some concern for me. Long story short, I paid a $49 deposit to hold the apartment; they gave me 72 hours to pay the rest of the deposit, which wouldn't have been a problem if I didn't work during the hours they were open. I called, and called, and called, and called, and CALLED to see if they had a night drop box to put the depos... read more
Business response:
Thank you for commenting on your experience at Cornerstone Crossing. Your feedback will help us improve the services we provide to our valued prospective residents.
Don't move in !! Not a great job . Multiple problems with community laundry room. Mantnience is not avalible most times. Never pick up phone calls at front desk. I hate it.
Frequently asked questions about Cornerstone Crossing
How is Cornerstone Crossing rated?
Cornerstone Crossing has a 3.7 star rating with 916 reviews.
When is Cornerstone Crossing open?
Cornerstone Crossing is closed now. It will open at 9:00 a.m.