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6033 Lake Club Court, Columbus, OH, 43232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good first apartment Office staff was amazing while explaining everything to me and the price we pay is amazing. Definitely a good starter apartment also its close to everything people complain about the area will if you don't bother people they won't bother you.
I love my new apartment Spacious, brand new carpet, nice area, close to the freeway, good neighbors.
Please Read Before Considering Renting Roaches, dismissive and incompetent staff, and shady behavior. Very unfortunate that I have to write a review like this, but Cornerstone Crossing should be avoided if you are looking to rent. After just a little over a year of tenancy, I experienced a lot of issues with the rental itself and the problematic staff in the leasing office. Regarding the unit itself, it looked great upon first inspection. Moving in, I discovered several appliances did not work (garbage disposal and dishwashe... read more
Business response:
We take your feedback seriously about roaches, staff issues, and maintenance problems. Please contact us at customerservice@live5812.com so we can address the concerns directly and fast-track a solution.
Don’t Be Fooled Or Desperate Make sure you see your apartment before you sign. Poorly put together, paint and all. Maintenance are young people that have no experience. The office will act like they care until you pay all of your deposits! Ask if you will have to pay for carpet or they'll surprise you with yet another new charge. Appliances are absolute trash, dirty and don't work properly. There is incomplete work all around the apartment from baseboards not complete, holes not filled, and a smell that will not leave. Move ... read more
Business response:
We are disappointed to hear about these maintenance issues. Please contact us at customerservice@live5812.com to discuss these concerns directly.
It’s okay I’ve lived here since September 2021. There are a lot of issues but there are some good things too. The issues being; cockroaches everywhere and our apartment has been treated by a construction company 3 times now and all they do is put out traps and then pick them up and yes it’s a construction company, not an exterminator, a hole was drilled in my gas tank two months after we moved in and cornerstone did nothing because it didn’t happen to anyone else, there’s always broken glass all over the parking lot, the win... read more
Business response:
Thank you for your thoughtful comments on your experience at our community. Please contact us at cornerstone@live5812.com or customerservice@live5812.com so that we can ensure that all of your service needs are addressed.
Do not live here unless you have to This place is not great to live in. The only thing going for it is the cheap large apartment. Management is lack luster and not helpful. State of apartments are in disrepair with carpet coming up, paint on carpets, dings in walls, nails on the ground during move in, etc. This place is mismanaged and dont expect any help from management. Ground have trash everywhere and weeds everywhere as well as neighbors letting their dogs go to the restroom without picking it up. When i was signing my l... read more
Business response:
Please contact us at customerservice@live5812.com so that we can communicate directly with you to address your concerns. Your enjoyment of your home is important to us. Thank you for your comments as they will help us to make improvements where necessary.
Please look somewhere else Roaches….lots of roaches and also they don’t have real pest control that’s all I have to say.
Business response:
Thank you for your comments. Your enjoyment of your home is important to us. Please contact us at customerservice@live5812.com so that we can schedule appropriate services to address your concerns.
Roaches I have been here less than a year and can’t wait to move. Roaches everywhere. They sent a guy with a bucket of dollar store roach traps that did nothing instead of calling a real exterminator. I had to spend my own money on roach killers to get somewhat of a decent roach free apartment. You cut I. A light you see huge roaches running , open a cabinet roaches, Neighbors make all types of noises they tell you to call the police neighbors fighting every night this place is a terrible place to live can’t wait till my lea... read more
Business response:
Please contact us so that we can review and address your service needs. Your enjoyment of your home is important to us, and we would like the opportunity to work withy you to improve your resident experience. Thank you for your comments.
BUGS BUGS BUGS Roaches and bed bugs everywhere. Constant battle the entire year I lived there. Had to stay until my lease was up. The bugs were more of a constant terror than the constant gunshots and people being murdered in the parking lot.
Business response:
If you would like to assist us with our continuous improvement efforts, please contact us through the Contact Us feature on our website, live5812.com, with details of your experience at our community. Thank you for your comments as they will help us to improve upon the services that we provide to our valued residents.
Cornerstone Crossing has a 3.8 star rating with 1,030 reviews.
Cornerstone Crossing is closed now. It will open tomorrow at 9:00 a.m.