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Cornerstone Crossing

3.7

About this business

Location details

6033 Lake Club Court, Columbus, OH, 43232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7916 reviews
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Talia H.'s profile image
Talia H. 
7 years ago

Terrible I attempted to rent a place with them and a life situation came up and I was over capacity for the apartment type I wanted. I tried to get a refund and they were unwilling to assist. Awful treatment and terrible service. DON'T MOVE HERE!!! 

Business response:

Thank you for taking the time to advise us of your recent experience at Cornerstone Crossing. Your feedback will help us improve upon the services we provide to our valued applicants. If there is anything that we can do to improve upon your experience, please let us know by contacting us directly. Again, thank you for your comments. 

Sue D.'s profile image
Sue D. 
8 years ago

Does not respect good tenants Three years I've lived in this apartment, through waves of neighbors getting evicted for various offenses including police incidents. I have always paid my rent, usually on the 31st or 1st of the month. This month I paid it on Saturday the 2nd, still a penalty-free day and the beginning of a holiday weekend. I wrote the check out in person as always, and joked with the office worker that the water fee brought it to a penny over an even dollar amount. She initialed and stamped it, made me a photo... read more

Business response:

Thank you for taking the time to give feedback on your experience at Cornerstone Crossing. Your comments will help us improve upon the services that we provide to our valued residents. 

Tanay T.'s profile image
Tanay T. 
8 years ago

DO NOT RENT HERE!!! I think I dodged a bullet with this one. I applied for this apartment and got approved. Everything seemed to be moving at a fast pace, which normally would be fine, but it caused some concern for me. Long story short, I paid a $49 deposit to hold the apartment; they gave me 72 hours to pay the rest of the deposit, which wouldn't have been a problem if I didn't work during the hours they were open. I called, and called, and called, and called, and CALLED to see if they had a night drop box to put the depos... read more

Business response:

Thank you for commenting on your experience at Cornerstone Crossing. Your feedback will help us improve the services we provide to our valued prospective residents. 

Donjane H.'s profile image
Donjane H. 
8 years ago

Don't move in !! Not a great job . Multiple problems with community laundry room. Mantnience is not avalible most times. Never pick up phone calls at front desk. I hate it. 

An Apartments.com Renter's profile image
An Apartments.com Renter 
9 years ago

Dont do it. You will regret it. The worst customer service ever. they do not care about the tenants. It will take forever for a maintenance request. If they don't like you they will call the police on you or they will just evict you. You will regret living there I promise. 

lakesha r.'s profile image
lakesha r. 
9 years ago

Racoons!!!!! Don't move here they are nice and very helpful at first but once they receive your money it becomes another story. I have now been in my apartment for 1 month and have now noticed that I'm leaving with raccoons in the ATTIC and WALLS! When I contacted maintenance, they came out and put down a chemical saying it wouldn't like the smell and would go away. He was trying to convince me it was just squirrels but squirrels aren't that heavy. You will hear excessive thumping, scratching and clawing in the ceilings and ... read more

Ceyanda H.'s profile image
Ceyanda H. 
9 years ago

Please NO The price and the service at first glance is amazing. But the bottom line is the maintenance is more than awful. The leasing office is terrible with communication and hella turnover. And there is always a problem with your apartment they won't fix. My fridge. My plumbing in bathroom and kitchen. And my dishwasher. Save your time 

Layla D.'s profile image
Layla D. 
9 years ago

DO NOT MOVE IN I wouldn't recommend nobody to move in this terrible place. They never answer the phone and never fix anything if they do they take FOREVER just poor service !! 

stacey c.'s profile image
stacey c. 
10 years ago

DONT DO IT!!!!! i sign a one year lease and i only lasted 3 months. The maintance sucked. the apartment was horrible. the carpet was always wet in my living room and it started to smell like mold. cabents were falling apart. the stink bug didnt bother me too much. but i draw the line with ROACHES. i would recommend these apartment to anyone. 

Frequently asked questions about Cornerstone Crossing

How is Cornerstone Crossing rated?

Cornerstone Crossing has a 3.7 star rating with 916 reviews. 

When is Cornerstone Crossing open?

Cornerstone Crossing is open now. It will close at 5:00 p.m.