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Cornerstone Crossing
- Apartments
- Columbus, OH
About this business
Location details
6033 Lake Club Court, Columbus, OH, 43232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Do not live here unless you have to This place is not great to live in. The only thing going for it is the cheap large apartment. Management is lack luster and not helpful. State of apartments are in disrepair with carpet coming up, paint on carpets, dings in walls, nails on the ground during move in, etc. This place is mismanaged and dont expect any help from management. Ground have trash everywhere and weeds everywhere as well as neighbors letting their dogs go to the restroom without picking it up. When i was signing my l... read more
Business response:
Please contact us at customerservice@live5812.com so that we can communicate directly with you to address your concerns. Your enjoyment of your home is important to us. Thank you for your comments as they will help us to make improvements where necessary.
Please look somewhere else Roaches….lots of roaches and also they don’t have real pest control that’s all I have to say.
Business response:
Thank you for your comments. Your enjoyment of your home is important to us. Please contact us at customerservice@live5812.com so that we can schedule appropriate services to address your concerns.
Roaches I have been here less than a year and can’t wait to move. Roaches everywhere. They sent a guy with a bucket of dollar store roach traps that did nothing instead of calling a real exterminator. I had to spend my own money on roach killers to get somewhat of a decent roach free apartment. You cut I. A light you see huge roaches running , open a cabinet roaches, Neighbors make all types of noises they tell you to call the police neighbors fighting every night this place is a terrible place to live can’t wait till my lea... read more
Business response:
Please contact us so that we can review and address your service needs. Your enjoyment of your home is important to us, and we would like the opportunity to work withy you to improve your resident experience. Thank you for your comments.
BUGS BUGS BUGS Roaches and bed bugs everywhere. Constant battle the entire year I lived there. Had to stay until my lease was up. The bugs were more of a constant terror than the constant gunshots and people being murdered in the parking lot.
Business response:
If you would like to assist us with our continuous improvement efforts, please contact us through the Contact Us feature on our website, live5812.com, with details of your experience at our community. Thank you for your comments as they will help us to improve upon the services that we provide to our valued residents.
Lies! If there are ANY positive reviews within the last year. It’s a lie that someone in the office made up. People yelling all night. Water leaks in my unit from the person above. They have YET to fix. Going on for 3 months Never look here if you care for your sanity & safety
Business response:
We are sorry that you have been inconvenienced by delays in repairs to your home. Please contact us through the Contact Us link on our website, live5812.com so that we can review your needs and ensure that your concerns are addressed. We have many residents who enjoy their homes with us and we would like to work with you to improve your resident experience.
DO NOT MOVE IN do NOT move here . There were 3 murders at the C1 cornerstone before it was actually shut down. If you call the office in need to fix something it takes WEEKS , IF they even answer the phone to GET the request which they NEVER do. These people will tell you you need medical reason to fix the air on a 90 degree summer day, then takes MONTHS to fix your air . Your fridge will break ..they say it has to b broke for 3 days to be fixed
Business response:
With this form of communication it is difficult to respond to specific events. There were delays during the pandemic shutdown. There may also be delays during periods of high demand when we handle requests in the order in which they are received. If a person has a medical form on file, an A/C repair would be treated as an emergency repair. Our residents' enjoyment of their homes is a top priority for us and we strive to answer each and every service needs as quickly as possible. Thank you for your comments.
Disappointed Poor communication from office staff. Mid application and paying holding fee, became unavailable. Office does not answer the phone it took 2 days to reach someone. When I was filling out application, never could reach anybody again.
Business response:
We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our community. We thank you for your comments as they will help us to improve the services we provide to our valued residents and prospective residents. Thank you for your interest in Cornerstone Crossing.
DO NOT MOVE HERE!!! LOOK ONCE AND NEVER LOOK AGAIN!!!! This is was my first apartment and for my first time, my experience is TERRIBLE! First of all, the apartments does not look anywhere near the model they show you. I was not able to view my apartment until the day of move in when I got my keys. Second, I’m on the bottom floor so when it floods it floods my carpet in my entire apartment. My carpet still has not been clean since the last time it flooded. My ceiling is caving in, in the bathroom. I have been seeing roaches. ... read more
Business response:
Thank you for your comments. With this form of communication it is difficult to reply to specifics so please contact us at 614-861-0334, cornerstone@live5812.com or through our website, live5812.com so that we can ensure that all of your service needs are addressed.
They would not fix the air conditioning without a medical reason Did you read that headline? I told them my air conditioning was out and had to harass them for over 3 weeks until they finally told me we had to have a medical reason for them to do it. In less than a year since I've been here, I've had literally dozens of issues. If i started listing them out, it would be longer than the Lord Of The Rings. Broken glass all over the parking lot, animals burrowing into the ceilings, and, oh yeah, NEEDING A MEDICAL REASON TO FIX ... read more
Business response:
Thank you for your comments. Your A/C has been repaired, and we have followed up with you to ensure that any service needs are scheduled for repair. We look forward to working with you to improve your resident experience.
Frequently asked questions about Cornerstone Crossing
How is Cornerstone Crossing rated?
Cornerstone Crossing has a 3.7 star rating with 916 reviews.
When is Cornerstone Crossing open?
Cornerstone Crossing is closed now. It will open at 9:00 a.m.