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Cornerstone Crossing

3.7

About this business

Location details

6033 Lake Club Court, Columbus, OH, 43232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7916 reviews
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Lacey B.'s profile image
Lacey B. 
7 years ago

BEWARE!!!!! I lived at these apartments for about 2.5 years and recently moved out this past summer. When i first moved in I was very happy with the style, location and price. After a few months things started happening like my ceiling was leaking from the roof and MICE!!! It took them about a year to fix the roof which lead to my downstairs carpet always being wet which left a nasty smell and my upstairs closets having Black mold throughout it which took them an additional 6 months to fix after all that the leak was still N... read more

Business response:

We want all of our valued residents to enjoy their homes and we apologize that you experienced maintenance delays. We fill access areas, set traps and consult with pest professionals. Thank you for your feedback as it helps us focus our attention to areas of greatest need. 

tahisha j.'s profile image
tahisha j. 
7 years ago

not worth the head ache My son graduated college and was getting his first apartment and was told one price and a move in date, but the rent was changed on the same address three times by hundreds of dollars and the date was also changed three times as well plus they asked for a large deposit even when there website stated a lower amount . Please look elsewhere you'll find a better community you'll regret this place ....... This isn't a one stop shop here .............. 08/31/2018 

Business response:

We apologize for any miscommunication from our leasing staff during your son's apartment search. Our website says that the deposit amount depends on applicant's credit history and leasing background. Please ask your son to contact us at the leasing office if we can assist him further. Thank you for your comments. 

Kelsey B.'s profile image
Kelsey B. 
7 years ago

DO NOT MOVE HERE. This has to be one of the worst places to live if you enjoy nice living conditions. I moved in to a 2 bedroom, one bath around the end of February. To start, when I walked the apartment, it smelled like cat pee, and she reassured me they were having the carpets cleaned the day before I moved in. The day I moved in it was still there, and I was told someone would come clean it in 24-48 hours. Never happened, so I finally gave up and paid for it myself. In doing so, I could only vacuum one room at a time beca... read more

Business response:

Thank you for your comments on your experience at Cornerstone Crossing. We take your concerns seriously. Please contact your resident manager and/or community director so that we may address and resolve your concerns. 

Nya R.'s profile image
Nya R. 
7 years ago

The worse place I have ever move into Let start with the non refundable deposit, this is how they trap you. So once you are approved you have to pay have of your deposit. The problem is you don’t get to see the actual apartment you paying the deposit for. Your deposit is the same amount regardless of what size apartment you move into. For example, I was originally supposed to move into a 2 bedroom townhome on the Reynoldsburg side, but then my apartment was rented out. (That’s a whole another issue). So instead I ended out w... read more

Business response:

Thank you for commenting on your experience at Cornerstone Crossing. Your feedback will help us to review and improve upon the services we provide to our valued residents. 

Dasia R.'s profile image
Dasia R. 
7 years ago

Don’t This place is terrible and i hate living here. they do not care about your living conditions! The rental offices lies about everything they can. I’ve been living here for about 4 months. They showed me the exact apartment I was moving into after i signed my lease. The apartment was filthy and they did not clean it. The carpet has many stains and smelled terrible. My dishwasher was over heated and stopped working and i never received a replacement. And also they water in my apartment is very very very cloudy and they ar... read more

Business response:

Thank you for letting us know about your experience at Cornerstone Crossing. We take your concerns seriously and would like to address them for you. Please contact your resident manager and/or community director so that we can schedule the necessary repairs. 

Tom H.'s profile image
Tom H. 
7 years ago

Absolutely terrible Don’t bother trying to call for help with anything, they hardly ever answer and when they do they clearly don’t care at all about helping you. The apartments themselves are okay but the neighborhood isn’t great, and don’t bother asking the staff about crime in the area, they’ll just play dumb and say it’s a quiet area. Absolutely horrible and I cannot wait to move out of this place. 

Business response:

Thank you for commenting on your experience at Cornerstone Crossing. It is a priority for us as a company and a community to provide you with a peaceful place to live. We take measures to keep it an enjoyable place such as special duty officers and a no tolerance policy on crime. Please feel free to contact your resident manager directly when you have issues needing our attention. We value your feedback. 

Nunyah B.'s profile image
Nunyah B. 
7 years ago

Do NOT move in here Deserves a negative 5 rating! Management is untrustworthy & unprofessional. They are liars & thieves! Ad says water & trash is included NO IT'S NOT!!!! THAT IS A LIE!! Don't bother trying to call they don't answer the phone or return messages. Management harasses, intimidates & bullies tenants. They nickel & dime you to death with fees. $30/mo for fake granite countertops that are old. $3/mo for THEIR website that doesn't work majority of the time. $3.50 for trash. Arbitrary amount for water. The tenants ... read more

Business response:

Thank you for your feedback as it allowed us to find and correct the advertising error about utilities being included. Prospective residents are given a Welcome Sheet detailing monthly rent and any charges in addition to rent and these are explained before the lease is signed. Please feel free to contact your resident manager directly with any issues needing our attention. Again, thank you for your comments. 

Kevin Kimble K.'s profile image
Kevin Kimble K. 
7 years ago

Disgusting My 68 grandmother has been living her for 11 years. Her furnace caught fire during the winter. They forced her to sign a new lease and pay before relocating her to another unit. The new place was infested with roaches and they made her wait 30 days before they offered to help move her furniture...only to then give her a time limit on how much they were willing to help. This is the worst place to ever consider moving and I am speaking with my attorney 

Business response:

Thank you for taking the time to advise us of your grandmother's experience at Cornerstone Crossing. We request that your grandmother contact us directly at the leasing office so that we may address and resolve her concerns. 

Non ya! K.'s profile image
Non ya! K. 
7 years ago

cornerstone crossing apartments i Applied for this apartment.... They did me dirty firstly, had me do a walk thru as if I was getting the apartment. Got back to the office and was told that I had been denied the apartment because my boyfriend got denied on my application. After I was already told I could move in with or without him being accepted. They tried to argue and argue with me about it after I paid double application fees to just to apply alone. I had copy’s of my e-mails saying when my move in date was and everythin... read more

Business response:

Thank you for commenting on your recent experience at Cornerstone Crossing. Your feedback will help us improve upon the services we provide to our valued residents. 

Frequently asked questions about Cornerstone Crossing

How is Cornerstone Crossing rated?

Cornerstone Crossing has a 3.7 star rating with 916 reviews. 

When is Cornerstone Crossing open?

Cornerstone Crossing is open now. It will close at 5:00 p.m.