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Cornerstone Crossing
- Apartments
- Columbus, OH
About this business
Location details
6033 Lake Club Court, Columbus, OH, 43232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
fraudddd First of all the apartment you get don’t even look like the ones that are shown to you which is crazy....
Business response:
We have a variety of home styles, amenities and features to offer. Our priority is to make the application and moving process as simple as possible for our future residents. To ensure we address your concerns, please contact us directly. Thank you for your interest in Cornerstone Crossing. We look forward to fulfilling your needs.
DO NOT MOVE HERE My fiance and I lived here for maybe a year or two, it was OK. until our neighbor moved in. it was only supposed to be him and his son but he had his whole family living there which resulted in roaches coming from their apartment to ours, the issue was never correctly handled after contacting the leasing office multiple times, also to mention our neighbors toilet and bathtub was backing up into our sink and toilet. It was disgusting. we didn't get that resolved until we took water from her bathroom to the le... read more
Business response:
We welcome comments both positive and constructive as they help us to stay connected to the needs of our valued residents. We are sorry that we did not immediately resolve your maintenance issues and that you were inconvenienced. We work to continuously improve upon our services and to provide our residents with homes that they can enjoy. Thank you for your feedback.
DO NOT MOVE HERE!! The staff is extremely unprofessional and they changed our move in date 6 times! Changed the price constantly and wasn’t gonna put us in the apartment we looked at. DO NOT MOVE HERE YOU WILL REGRET!!
Business response:
Thank you for your comments. Your feedback will help us review our communications with our valued applicants. With this form of communication we cannot respond with specific details. However, we apologize that the events were stressful for you as our goal is to provide you with a pleasant leasing experience. Please contact us directly at the leasing office if there is anything that we can do to improve your experience.
Terrible If I could do zero stars I would. It's been 5 months and 4 attempts to get things fixed. My dishwasher is broken. There is a hole in my ceiling that leaks water in my livingroom. My sink doesn't drain. They never fixed it but wrote in file that they did multiple times. And now my Ac is broken. I called maintenance for emergency because my child can have seizures from overheating due to epilepsy and the maintenance person refused to come fix it. I need to get out of this hell hole asap!
Business response:
Thank you for your comments on our community. Your A/C was repaired within hours of your call. Our top priority is to provide you with a home that you enjoy. Service requests have been entered for your service needs, and we are happy to work with you to address and resolve them. Your feedback and your enjoyment of your home are important to us.
Horrible! Horrible living! Neighbor has loud parties & slamming in middle of night keeping people awake all night. Manager won't do nothing about it. Manager thinks it's OK to walk in people apartment whenever they feel like it without notice and no reason. Manager harasses people. Worst place I've ever lived in all my 50 years! Moving out ASAP! I see lots of people move in and within weeks or couple month move out cause so bad living here. Negative star rating.
Business response:
Thank you for your comments as they will help us to review our processes and make changes where necessary. We want all of our residents to have quiet enjoyment of their homes and ask that they notify us if noise from neighbors is greater than expected in a multi-family community. It is difficult to respond to specific complaints in a forum such as this so please contact us directly at the leasing office so that we may address and resolve your concerns. We value your feedback.
BEWARE!!!!! I lived at these apartments for about 2.5 years and recently moved out this past summer. When i first moved in I was very happy with the style, location and price. After a few months things started happening like my ceiling was leaking from the roof and MICE!!! It took them about a year to fix the roof which lead to my downstairs carpet always being wet which left a nasty smell and my upstairs closets having Black mold throughout it which took them an additional 6 months to fix after all that the leak was still N... read more
Business response:
We want all of our valued residents to enjoy their homes and we apologize that you experienced maintenance delays. We fill access areas, set traps and consult with pest professionals. Thank you for your feedback as it helps us focus our attention to areas of greatest need.
not worth the head ache My son graduated college and was getting his first apartment and was told one price and a move in date, but the rent was changed on the same address three times by hundreds of dollars and the date was also changed three times as well plus they asked for a large deposit even when there website stated a lower amount . Please look elsewhere you'll find a better community you'll regret this place ....... This isn't a one stop shop here .............. 08/31/2018
Business response:
We apologize for any miscommunication from our leasing staff during your son's apartment search. Our website says that the deposit amount depends on applicant's credit history and leasing background. Please ask your son to contact us at the leasing office if we can assist him further. Thank you for your comments.
DO NOT MOVE HERE. This has to be one of the worst places to live if you enjoy nice living conditions. I moved in to a 2 bedroom, one bath around the end of February. To start, when I walked the apartment, it smelled like cat pee, and she reassured me they were having the carpets cleaned the day before I moved in. The day I moved in it was still there, and I was told someone would come clean it in 24-48 hours. Never happened, so I finally gave up and paid for it myself. In doing so, I could only vacuum one room at a time beca... read more
Business response:
Thank you for your comments on your experience at Cornerstone Crossing. We take your concerns seriously. Please contact your resident manager and/or community director so that we may address and resolve your concerns.
The worse place I have ever move into Let start with the non refundable deposit, this is how they trap you. So once you are approved you have to pay have of your deposit. The problem is you don’t get to see the actual apartment you paying the deposit for. Your deposit is the same amount regardless of what size apartment you move into. For example, I was originally supposed to move into a 2 bedroom townhome on the Reynoldsburg side, but then my apartment was rented out. (That’s a whole another issue). So instead I ended out w... read more
Business response:
Thank you for commenting on your experience at Cornerstone Crossing. Your feedback will help us to review and improve upon the services we provide to our valued residents.
Frequently asked questions about Cornerstone Crossing
How is Cornerstone Crossing rated?
Cornerstone Crossing has a 3.7 star rating with 916 reviews.
When is Cornerstone Crossing open?
Cornerstone Crossing is closed now. It will open at 9:00 a.m.