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Cottages at Palm Springs
- Assisted Living Facilities
- Palm Springs, CA
About this business
Location details
1780 E Baristo Rd, Palm Springs, CA, 92262, United States
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I recently visited a resident for the holidays and had some questions for other family members that might need a community. The staff was amazing and I felt so at home at the community. The grounds are beautiful and the food is awesome!! I am definitely considering this community for my family members.
Business response:
Aisha, thank you for sharing these kind words with us about our community. It means the world to our team at Cottages at Palm Springs!
The staff is so friendly and helpful. Any questions I have are quickly answered. They help put together furniture and go beyond the call of duty. His has been super helpful in getting my family member the help that was needed.
Business response:
Laura, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Cottages at Palm Springs.
I am actively researching communities for a loved one that has a dementia diagnosis. I have a friend whose parents are in memory care at the cottages at Palm Springs and recently visited them in November. Their memory care community is active and vibrant with many activities that promote memory retention. This was very important to me. The residents are active and well taken care of and they are in my top 2 choices. I would recommend them highly to anyone looking for a loved one.
Business response:
Thank you Kyle for your positive recommendation of Cottages at Palm Springs! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
The staff was wonderful and very caring. And when the time came they coordinated with hospice really well. I would recommend the Cottages for memory care and affordability.
Business response:
Michael, thank you for the kind words about our staff and the recommendation. The care and happiness of our residents is our top priority, and we are happy to have achieved that with your loved one.
It's very clean, there are no underlying bad smells, the residents all seem to be very clean and dressed nicely. I am not there for meals or any activities, so I can't say much about those.
Business response:
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
I have had a wonderful experience at the cottages. At Palm Springs, my partner has had wonderful care. And the food is fabulous. I have joined a community that is welcoming and wonderful to be a part of They treat me like family. I would recommend this community highly
Business response:
Richard, thank you for sharing these kind words with us about our community. It means the world to our team at Cottages at Palm Springs!
Most liked: Single rooms, cottages only have 10-12 residents each. Cute patio areas. Improve: Staffing, food quality and variety, and attention to residents
Business response:
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
I would tell others to be assertive with the management to get back to you if you have any questions of complaints!
Business response:
Thank you for the input, and it's aways good advice to be assertive and follow-up with questions and complaints. We see our relationship with residents and their families as a partnership, and it only works well if there is clear and ongoing communication.
What stood out was the caring and empathy for my mom from everyone. It was very clean and well maintained.
Business response:
Thank you Michael for your positive recommendation of Cottages at Palm Springs! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Frequently asked questions about Cottages at Palm Springs
How is Cottages at Palm Springs rated?
Cottages at Palm Springs has a 4.5 star rating with 319 reviews.
When is Cottages at Palm Springs open?
Cottages at Palm Springs is open now. It is open 24/7.