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Courtesy Nissan

4.3
  • Richardson, TX

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Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,175 reviews
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fadil1234's profile image
fadil1234 
10 years ago

Towed a new versa with 36200 miles on it, starter does not engage. Service advisor told warranty officer the starter had an impact on it, which was the result of AAA driver knocking on the starter (was not asked to do so but first thing any mechanic tries to check the starter) the result was I was denied warranty for a very mean reason . Moreover service advisor Did not call back until, I called a day later. Very bad experience. The only positive thing out of this whole adventure is that I will never buy a Nissan in the futu... read more

Judy1213's profile image
Judy1213 
10 years ago

Their customer service is sucks ! After I bought the car , I can not contact to the sales , he did not reply my texts,emails even I left the vocal message .......! No answer ! I have to go to the the store in person ! He is so so passive ! 

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Charles Callender 
10 years ago

Walked in to trade 2013 Frontier. Spent 5 minutes with the salesman. Gave him my keys and he went to speak with the sales manager about my the payment I would like to be at. He returned 2 minutes later and stated that my payment was probably going to go up. He didn't even determine the value of my trade. Get my VPP number or try to discuss options to get me into a new vehicle. I was an open book to options...I took my keys and walked out. I have called the General Manager and await his call back. If a deal is achieved I will... read more

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lancele 
10 years ago

The incident happened on Oct 27, 2014. The very identical review has been posted on their Facebook and Google reviews last week, there's also a Yelp review but it got snubbed to a non-reliable list. I was out of town to finish the job, letting everybody know how awful this place is. Now that I have time, I'm gonna finish the job. I brought in my Nissan Sentra in for an oil change, brake check and among other things at around 7:30 AM. After an hour, the service advisor came in to informed there are other things needed to be t... read more

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Farzad177 
11 years ago

I took a brand new Altima to get rid of the noise it was making. There was a factory defect. They damaged the electric system. Now the engine won't start! 

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sharon.chudnow 
11 years ago

My husband and I decided to get a third key to our Nissan Leaf for our 17 year old daughter. We purchased the key and took it in to be programmed which costs around $150ish. I told them we wanted an additional key, not a replacement key. Instead of programming the new key to match the old key, they reprogrammed both keys, therefore, my husband's key that I didn't bring is now rendered useless. I started with 2 working keys and ended with 2 working keys instead of the 3 that I needed, and lost 3 hours of my life that I'll nev... read more

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MyNissanAltima 
11 years ago

6 months ago, I was looking for car. finally I purchased car from Courtesy Nissan dealer at Richardson, TX. At that time sales man promised that they will provide 3 year free maintenance( oil change and tire rotation) and unlimited car wash. Last week I went to dealer for my fist maintenance and surprised of Courtesy Nissan director of sales(Brandon Minatra) was asking written document that Sales man's promised. Unfortunately, sales man who sold me the car no longer works at this dealer. when I asked sales director to talk t... read more

PratikNaik's profile image
PratikNaik 
11 years ago

Full of xxxxxxxx. Save yourself some time and avoid these bunch of xxxxx like the plague. They employ all the negative tactics you read about on the internet. Bait and switch, treating you like xxxx if you don't want to finance and the list goes on. 

wldhre's profile image
wldhre 
12 years ago

On October 21, 2013, I brought my 2007 Infiniti M35 in for an oil change. Although I live in uptown Dallas, I drove my car several miles to Courtesy Nissan because I believe in having my vehicle serviced by an Nissan dealership rather than an independent auto shop. When I began driving, years ago, I chose Nissan/Infiniti as my preferred car manufacturer and I have remained loyal to that particular brand to this day, disregarding the inconvenience and expense of travelling twenty or thirty miles to a familiar Nissan dealershi... read more

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,175 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is closed now. It will open at 9:00 a.m.