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Courtesy Nissan
- Car Dealers
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Prices were inflated and high. Michael was nice & professional. Additional service request was not needed
Business response:
Hello K.ervin46, we appreciate you taking the time to leave us this feedback.
Typical used car sales. Trying to slip in items without calling attention to it hoping the customer wouldn’t notice.
Business response:
Hello Rhebrankjr, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.
Worst place ever! Don’t ever buy a car here. These people lie to dam much and they don’t care
Business response:
Howiely, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.
I’m not satisfied with my new car, they gave me dirty car and tap stick on back also back glass lot of spots on windows. Friday I told them I spending almost $40 thousand for my dream car. I don’t want this car. I told them give me another 0 miles car. They gave me 36 miles when I received my car. I didn’t check because that day was raining I can not check all around the car. Jojo salesman told me next any day they will clean my car. I went December 20 almost 3 hours they can not remove spots.
Business response:
Mddftx, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Courtesy Nissan (972) 792-5657 EX 3030
The shop is not good enough they last in service they need to re tranto make this shop great
Business response:
Texaswildman52, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX3030 when you have a chance. Thank you, and we look forward to hearing from you.
Went for my regular service and the dealer tried to sell me over $2,000 of service that I knew for sure I didn’t need. For example, Nissan recommends changing your air cabin filter every 15,000-30,000 miles. They changed mine 5,000 miles ago and still recommended it be changed again. Plus 3 other repairs. No impressed. Killed my trust in them.
Business response:
Hi Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.
I strongly resent being told/forced to write a certain number of words. If you’re trying to antagonize your customers, it’s working.
Business response:
Thank you for your feedback XRay5000. We value your perspective and understand your concerns regarding word count requirements. Our intention is to enhance communication, not to frustrate. We appreciate your input and will consider it as we strive to improve our processes.
I mistakenly thought the battery was not charging. Brought car in to Courtesy Nissan because if parts needed replacing I wanted genuine Nissan parts to be installed. Courtesy Nissan INCORRECTLY diagnosed the alternator as not providing any current to charge the battery. I did not understand how the car charged the battery. Further investigation on the Internet provided more information to me. Courtesy Nissan replaced the alternator for a cost of about $1500.00. Alternator was NOT at fault, but Courtesy Nissan replaced the al... read more
Business response:
Hi Marlrose, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972)-792-5657 EX3030 when you have a chance. Thank you, and we look forward to hearing from you.
I won't blame the employee but this dealership is the worst bad Customer Service
Business response:
Mbonsu, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972)-792-5657 EX3030 when you have a chance. Thank you, and we look forward to hearing from you.
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,479 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.