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Courtesy Nissan

4.3

About this business

Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,749 reviews
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denisemaddox's profile image
denisemaddox 
a year ago

If I could give zero stars I would! The absolute worst shady, miserable dealership I have ever dealt with. The sales process was a nightmare, starting with them not giving me the internet price, or giving it but adding in $2500 worth of stuff that I kept telling them I didn't want. My gut told me not to buy from them, but I had a teenager that loved the car so I gave in. I went to the finance office and I told them I already had an approved long for 7.4%. If they could do better I would do it through them. He tries to sell m... read more

Business response:

Denise Maddox, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

AIA.BARUMUGAM's profile image
AIA.BARUMUGAM 
a year ago

I’m sorry to hear about your disappointing experience with the car purchase, Bala. Here’s a revised and professional statement for your feedback or review: “I recently purchased a car from this dealership and had a deeply disappointing experience. Unfortunately, the vehicle turned out to have multiple issues, which I only discovered after the purchase. I take responsibility for not conducting a test drive or thoroughly inspecting the car beforehand, but when I returned to the dealership to report the problems, my concerns we... read more

Business response:

Aia.barumugam, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

Edu's profile image
Edu 
a year ago

Price for the car was right, but forcing some extended guarantees as needed for getting approvals for my credit (which was not true), is just why maybe next gen will not go to dealerships anymore. 

Business response:

Edu, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

cumpire's profile image
cumpire 
a year ago

good so far. . Let's continue that way y y y y y y y y 

Business response:

Cumpire, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day! 

KWW4570's profile image
KWW4570 
a year ago

Teddy acts like he don’t give a xxxx if you purchase a vehicle , can’t say Sarkar was much better. Dealership uses very deceptive sales practices. Won’t recommend nor ever use again. 

Business response:

Kww4570, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

k.ervin46's profile image
k.ervin46 
a year ago

Prices were inflated and high. Michael was nice & professional. Additional service request was not needed 

Business response:

Hello K.ervin46, we appreciate you taking the time to leave us this feedback. 

rhebrankjr's profile image
rhebrankjr 
a year ago

Typical used car sales. Trying to slip in items without calling attention to it hoping the customer wouldn’t notice. 

Business response:

Hello Rhebrankjr, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

howiely's profile image
howiely 
a year ago

Worst place ever! Don’t ever buy a car here. These people lie to dam much and they don’t care 

Business response:

Howiely, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

MDDFTX's profile image
MDDFTX 
a year ago

I’m not satisfied with my new car, they gave me dirty car and tap stick on back also back glass lot of spots on windows. Friday I told them I spending almost $40 thousand for my dream car. I don’t want this car. I told them give me another 0 miles car. They gave me 36 miles when I received my car. I didn’t check because that day was raining I can not check all around the car. Jojo salesman told me next any day they will clean my car. I went December 20 almost 3 hours they can not remove spots. 

Business response:

Mddftx, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Courtesy Nissan (972) 792-5657 EX 3030 

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,749 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is closed now. It will open tomorrow at 9:00 a.m.