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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
"False/Deceptive advertising - shows one price on ad,..." False/Deceptive advertising - shows one price on ad, arrive there to test drive, they add 3500 to price. Attorney General contacted. They are criminals thieves!
"Vague...not helpful at all...never called back with..." Vague...not helpful at all...never called back with information or explanation...it's unbelievable how some prospective customers are treated in sales/service...SMH
"Dealership web advertised pricing fails to include..." Dealership web advertised pricing fails to include $2,393" Protection Package". I only discovered this, because I was using the Costco Auto Program. Not sure what the "Protection Package" protects other than the Dealer's bottom line.
"The lack of concern for time constraints is unacceptable...." The lack of concern for time constraints is unacceptable. Dropping off my car expecting to be on time for work after 6 hours with no contact with information on status is not a good business practice.
Business response:
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"It’s the worst as a first time buyer they tried to sell..." It’s the worst as a first time buyer they tried to sell me dreams and it didn’t work and they tried to make it up with a VW Passat 2012 that ended up be defective with the transmission. I rather much go to one of the dealers off Harry Hines
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brady Bishop General Manager bbishop@courtesynissan.com
"We have been faithful customers for 12 years with 4..." We have been faithful customers for 12 years with 4 Nissan vehicles. As of today, we will not use nor recommend Courtesy Nissan. We had service done on Sunday, a bolt was left off by a technician which resulted in some damage. On Monday morning we called and waited for a manager, talked to him on Tuesday, sent him pics, wanted to come in so they could at least look at it, finally heard back today and the service manager was very unprofessional. He was accusatory, would... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brady Bishop General Manager bbishop@courtesynissan.com
"Customer Service" I purchased a car from Courtsey Nissan and 3 months later I still don't have plates, I called an spoke to Jose the finance director and just got the run around, I then ask to speak to the GM and he will not return my calls or speak to me. If you are looking for a new Nissan don't buy it here.
"This dealership is not trustworthy" I turned in a 2017 lease for a 2019 lease. They promised me $0 out the door and then balance billed me for dispo fees and mileage overage which was supposed to be rolled over. They never respond to my calls or emails for resolution. I have worked with the general manager and tried to get this resolved for a month with no luck. Think twice before purchasing a car from this dealership.
"This dealership is awful. I bought a $44,000 car from..." This dealership is awful. I bought a $44,000 car from them. No second key, told me to go buy one. Windshield needed repair. They never told. Me. $2300. Stay away from these guys!!!
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,175 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.