This profile has been claimed by the business owner or representative.
Courtesy Nissan
- Car Dealers
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
"Thus place will brake thing on your car. Do not have them..." Thus place will brake thing on your car. Do not have them service your car. They do not give you new parts they will charge u for them but put refurbished oil and part on ur car. STAY AWAY FROM THE SERVICE SHOP.
"Worst vehicle buying experience ever. It is rare I give a..." Worst vehicle buying experience ever. It is rare I give a review, but I couldn’t let this one go without sharing our experience with others. Made an appointment to see 2 2020 Nissan Rogues. When we got there the blue one, we really wanted to see was gone, was told the mechanic took it home to put miles on it which was required after resetting the sensors?? It is 60 miles round trip for us. Looked at the other one, it had a big gash/dent in the hood and was higher... read more
"CAUTION!!!!!!!!!!!! I was going to go to the dealership..." CAUTION!!!!!!!!!!!! I was going to go to the dealership to purchase a vehicle, but a neighbor told me of a bad experience he had with them. My neighbor mentioned 'look' at all the fine print on the advertising, as the vehicle will NOT match the DESCRIPTION and your pricing will be relatively higher. You will find the offset in pricing in their 'major options' category. Why would a dealer advertise a vehicle, but further below state that the additional options are N... read more
Business response:
We truly value your business and thank you for bringing this to my attention. Please contact me directly at bbishop@courtesynissan.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Brady Bishop General Manager
"I was turned away from the service center because the..." I was turned away from the service center because the service agent decided not to honor their own advertised price. Even after having an appointment. I own 2 nissan cars. Should I go there again?
Business response:
Thank you for bringing this to my attention. I apologize for your experience trying to get service with us. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"Despicable DealershipEvery terrible shell game tactic..." Despicable Dealership Every terrible shell game tactic you can think of about a car salesman/dealership can be experienced here. Dishonest and Misleading. They will take your key and not give it back until you say please, then they act offended. I would not recommend anyone waste their time here. Find a reputable dealer.
Business response:
Thank you for bringing this to my attention. I apologize for your experience with our sales department. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"False/Deceptive advertising - shows one price on ad,..." False/Deceptive advertising - shows one price on ad, arrive there to test drive, they add 3500 to price. Attorney General contacted. They are criminals thieves!
"Vague...not helpful at all...never called back with..." Vague...not helpful at all...never called back with information or explanation...it's unbelievable how some prospective customers are treated in sales/service...SMH
"Dealership web advertised pricing fails to include..." Dealership web advertised pricing fails to include $2,393" Protection Package". I only discovered this, because I was using the Costco Auto Program. Not sure what the "Protection Package" protects other than the Dealer's bottom line.
"The lack of concern for time constraints is unacceptable...." The lack of concern for time constraints is unacceptable. Dropping off my car expecting to be on time for work after 6 hours with no contact with information on status is not a good business practice.
Business response:
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,395 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open tomorrow at 9:00 a.m.