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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
"I was having issues with engine light being on and had 2..." I was having issues with engine light being on and had 2 codes P2096 and P0137 at which I knew it was the catalytic converter and a 02 sensor or two(2). I took it to the dealership as my wife insisted me doing and had them to take a look at it. After 2 days in the shop In received a quote from my service advisor and its listed a multitude of things that they found wrong. After talking to him a bit he concluded that they all weren't that great of a threat tom my ve... read more
"Courtesy Nissan of Richardson operates like "Sal's Cash..." Courtesy Nissan of Richardson operates like "Sal's Cash Car Lot." definitely not the experience one would expect from a "Nissan Dealership" 2 weeks after purchase, the 2020 Nissan stinks of cigarette smoke (it was well covered-up by some process, but obviously didn't last). Front bumper now separating at the seams where it was "glued" (I wish I could post pictures). When I returned to the dealership and asked receptionist for the Used Car Sales Manager, he told her... read more
Business response:
Thank you for bringing this to my attention. I apologize that your experiencing issues with your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brady Bishop General Manager bbishop@courtesynissan.com
"DO NOT BUY A USED CAR FROM THIS PLACE!!! They do not..." DO NOT BUY A USED CAR FROM THIS PLACE!!! They do not inspect their inventory. My car needed $3000 in repairs after having it for a month.
"I had a horrible experience with the used car department...." I had a horrible experience with the used car department. I was given an out the door price on a vehicle. After never getting a follow up call, I went ahead and called the dealership back. I was handled very disrespectfully by an associate. He asked me if I could read and speak English! I ended the call with him immediately. I then called a manager who told me that he was sorry about the associate acting this way. He was also sorry to say that the car I wanted wa... read more
Business response:
Thank you for bringing this to my attention. I apologize for your shopping experience with us. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. -Brady Bishop, General Manager
"Thus place will brake thing on your car. Do not have them..." Thus place will brake thing on your car. Do not have them service your car. They do not give you new parts they will charge u for them but put refurbished oil and part on ur car. STAY AWAY FROM THE SERVICE SHOP.
"Worst vehicle buying experience ever. It is rare I give a..." Worst vehicle buying experience ever. It is rare I give a review, but I couldn’t let this one go without sharing our experience with others. Made an appointment to see 2 2020 Nissan Rogues. When we got there the blue one, we really wanted to see was gone, was told the mechanic took it home to put miles on it which was required after resetting the sensors?? It is 60 miles round trip for us. Looked at the other one, it had a big gash/dent in the hood and was higher... read more
"CAUTION!!!!!!!!!!!! I was going to go to the dealership..." CAUTION!!!!!!!!!!!! I was going to go to the dealership to purchase a vehicle, but a neighbor told me of a bad experience he had with them. My neighbor mentioned 'look' at all the fine print on the advertising, as the vehicle will NOT match the DESCRIPTION and your pricing will be relatively higher. You will find the offset in pricing in their 'major options' category. Why would a dealer advertise a vehicle, but further below state that the additional options are N... read more
Business response:
We truly value your business and thank you for bringing this to my attention. Please contact me directly at bbishop@courtesynissan.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Brady Bishop General Manager
"I was turned away from the service center because the..." I was turned away from the service center because the service agent decided not to honor their own advertised price. Even after having an appointment. I own 2 nissan cars. Should I go there again?
Business response:
Thank you for bringing this to my attention. I apologize for your experience trying to get service with us. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"Despicable DealershipEvery terrible shell game tactic..." Despicable Dealership Every terrible shell game tactic you can think of about a car salesman/dealership can be experienced here. Dishonest and Misleading. They will take your key and not give it back until you say please, then they act offended. I would not recommend anyone waste their time here. Find a reputable dealer.
Business response:
Thank you for bringing this to my attention. I apologize for your experience with our sales department. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,175 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.