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Courtesy Nissan

4.3

About this business

Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,749 reviews
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hello_kitty224's profile image
hello_kitty224 
11 months ago

It was quick and easy but I received an email the next day for an oil change for $20 less than what I paid. That didn’t make me too happy. 

Business response:

hello_kitty224, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Courtesy Nissan Service (972) 792-5657 ex 3030 

joyce.agre's profile image
joyce.agre 
11 months ago

Sloppy job! Greasy interior and floor mats plus test drive appeared to be a joy ride. 

Business response:

Joyce.agre, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

cloliver3's profile image
cloliver3 
11 months ago

Service is usually good. Don't like the people driving my car a few feet changing the radio, seats, air conditioner, etc. Never buy another car at Courtesy. 

Business response:

Cloliver3, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

melmanning1's profile image
melmanning1 
11 months ago

We had numerous issues with the car and the communication from Pedro and Luis were lacking. 

Business response:

Melmanning1, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

KAT1030's profile image
KAT1030 
a year ago

Was harassed by a salesperson whose number is 972-792-5613 called me cheap for not wanting to buy a $40K car, then called me multiple times and hung up on me. 

dflowers2's profile image
dflowers2 
a year ago

Bought a new Frontier ProX crew cab with convenience package and traded in a car. Going on three weeks and car still hasn't been paid off at my bank. Truck came with the utili trak system which should have included two tie down cleats. They were not in the vehicle. Dealership setup my Nissan connect using the wrong email address, not the one I provided them. Consequently I received this email for the rating at the wrong email address. After going in and creating the account on my own with the correct email address I still ca... read more

Business response:

Dflowers2, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

kenncfisher's profile image
kenncfisher 
a year ago

I was very puzzled and surprised to hear that my wheel lock and (2) lugs were missing on the passenger's side. I find it puzzling because my vehicle was there earlier and this was not an issue. Furthermore, I only have my vehicle serviced at this dealership. 

Business response:

We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

DATPHANSUMMIT's profile image
DATPHANSUMMIT 
a year ago

Thank god that my PM this time wasn’t leaking or have my oil pan bolt stripped off as they usually have when people coming here 

dflores7901's profile image
dflores7901 
a year ago

Service was awesome employee real helpful and friendly real great service can't complain fantastic 

Business response:

Dflores7901, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you. 

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,749 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is closed now. It will open tomorrow at 9:00 a.m.