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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
"Bait and Switch" DO NOT TRUST THEIR INTERNET SALES!!!!! Internet Sales BAIT AND SWITCH: If you have had an experience with this dealership's internet sales advertising a vehicle for a very low price and then once you get there - they say it is no longer available for some reason (we never got to see the actual vehicle) - this is a BAIT AND SWITCH tactic. They have an Internet Sales Manager that will contact you (currently her name is SuRin Campbell). This manager cannot be located under the staff of their webpage. I recentl... read more
"Do not recommend for service " First time visit to Nissan Courtesy for a 90k service with a 2015 Nissan Xterra and I can not recommend this location. There are three reasons: 1. They are greedy. During the online appointment via the website they quoted the 90k service with $117.95. At the appointment they try to sell you their "recommended" 90k service for $399.95. This is more then 3x times the estimated amount during the online appointment. 2. They are incapable. On top of the service I ordered the replacement of a broken... read more
" Reared of Holden fees don’t get cheated " I got a. Nissan rouge on lease and they kept me dark and added a 400 dollar without my notice and not mentioning about this in my contract When I read the contract in detail and escalated to the manager he says it was an issue with the training but he will not waive the fees that was not told to me This is very unfair way of conducting business to accept the mistake but making the customer pay for their mistake
"Less than Courteous " My experience with Courtesy Nissan was the WORST customer service I have ever experienced. Marvin was rude, condescending, and did absolutely nothing to help make a car issue easier on me. Nothing about Courtesy Nissan lives up to their name. Before coming in, I scheduled an appointment online, then called to confirm my vehicle could be same-day serviced. As well, my car is still under warranty. When I arrived, I was told that it would be 1-2 business days before my vehicle could even been diagnosed. I... read more
"Used Car Scam: Bait and Switch Sales" I made an appointment to see/drive a used car they had advertised both on their website and on truecar.com. I did my research on the vehicle prior to my appointment. The carfax showed that the car had already passed inspection and was "offered for sale' 6 days prior to my appointment. When I showed up, the person with whom I scheduled the appointment took my information and then after going to the back, came back and told me I needed to meet with the Used Car Sales Mgr. It was at this t... read more
"Bad diagnostic" My 2011 nissan murano diagnosed a bad maf sensor, light came back on and they said now it's a bad maf sensor and transmission...they admitted they should have looked farther. It was never the maf sensor.,but they still kept my $684...Destination Nissan on central ae in albany.ny...STEELING OFF A HARD WORKING PERSON...i had the $684 PUT UP FOR RENT,,NOW WHAT. With so many bad reviews and dis satsified customers...lets get together and boycott nissan and leave your nissan at the dealers...thinga can happen as ... read more
"Unprofessional & Unnecessary" Terrible experience. Courtesy Nissan appears to sell its customers’ information to spammers, who harass you with incoherent, unprofessional text messages trying to get you to trade in your vehicle. We started receiving these text messages mere moments after dropping our vehicle off, yet nobody at Courtesy Nissan will take responsibility for these messages. Our service advisor, Deborah, could not provide an adequate explanation for the work that needed to be performed. She continued to repeat th... read more
"Service dept. is just as bad as sales" I came in for a routine maintenance check up for my Nissan Versa. If I had gone through with all of the recommended services I would have been out about 5,000. I got my oil changed, and my serpentine belt replaced for 700$ and I came back two weeks later because my check engine light went on. They told me my throttle body system needed to be reprogrammed and that my car won't be able to start over time. They tried to charge my 2000$ for that. I went to a local third party dealer. They ... read more
"Total disregard for your time and total lack of transparency" Nothing courteous about Courtesy Nissan! I am usually not someone that takes time out of my day to share negativity I experience but it only seems fitting here. I needed a 2013 Altima transmission reprogrammed, two transmissions later at only 107,000 miles. I called to get pricing and they told me it would be $140, so I confirmed that would be the total cost, which they assured me it was. Upon arriving at the dealership I told them my issue, confirmed the cost, a... read more
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,175 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.