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Courtesy Nissan
- Richardson, TX
About this business
Driving is something most of us have to do every day. For many it seems like a chore. Courtesy Nissan is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Nissan models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof. Let's start by talking about this year's editorially acclaim... read more
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I presented a $1 coupon for Texas State vehicle inspection to my SA Joe. He told me I would have to make another purchase at the regular price to use the coupon. I showed him that there's no restrictions spelled out in the email coupon and I had called a Courtesy agent on the phone prior to arriving to the dealership to confirm that there were no such restrictions. I then asked to talk to his manager. That's when he was reluctant to let me see the manager and raise his voice with me that the manager would give me the same an... read more
The director who greeted me and Joe were awesome! Very friendly and professional. Very grateful for the excellent service and care.
Terrible! Not upfront about pricing. Sales person blames the manager instead of fighting for what’s right. Will never go back!
I'm completely not unimpressed. Will not go back for purchase or service if I can avoid it. Sale - finance person added a warranty I didn't want or request and when I went to talk to him about it he was very rude, one of the sales managers had to help me to keep me from leaving the car there and walking away. Service was ridiculous. Car had less than 3k miles but brought it in for an oil change, with coupon for 39.95 though final invoice was $48 and I really can't figure out why. I was sitting in the lobby waiting but got a ... read more
Was never notified about what was wrong with vehicle untill I reached out. Had diagnostic report for 2 hours on portal before I reached out. Never even spoke to her about what diagnostic reports meant. When attempted to call to speak to her, she had already left for day. Never gave any notice that she would be leaving.
Schedule a routine oil change/tire rotation and when I arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he mentioned that the service department was a little behind and it would possibly be 2 hours. After 3 HOURS I checked in with Shelton and and he assured me they had a tech on it and would be done shortly. After 4 HOURS and this time speaking to the Service Manager Manuel, I was then told it was in the wash bay and would be out shor... read more
DO NOT APPRECIATE ADDON CHARGE FOR USING CREDIT CARD! WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY CREDIT CARD RECEIPT AND NOT MY COURTSEY SERVICE BILL. MAYBE I'LL ASK THE ATTORNEY GENERAL FOR TEXAS ABOUT THIS FEE.
Very low trade value. Have a brand new 2024 Buick Envision Avenir with less than 100 miles on it. They offered 34k for it. When I said that was unacceptable, a sales manager came over and tried to explain why. He told me that he had found a brand new red one that was listed for 40k. This cars MSRP is 48.5k. Asked where he found this, and he refused to tell me. I came home and did a search on Buick website and built my exact car. I did an inventory search for it @ 2000 miles and the closest one I found to the dealership had a... read more
Not important enough to be responded to today is July 29, 2024-No response from the owner/dealership on my issues! Everyone else gets one but me no respect for old women !! This dealership, disrespects women! LUIS refused to communicate with me along with Clay Cooley himself !! Update 7/29/24 No response from the dealership or Clay Cooley after my letter. I have maybe 700 miles on the car. Avoid driving it as humanly possible. It’s a lemon. April 24, 2024 got bullied into leasing a car. Sight, unseen. I was sick the whole ti... read more
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 11,572 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.