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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had a 2:00 appointment to get my oil changed and tires rotated. Normally this process takes between 60-90 minutes to complete. For some reason it took nearly two hours on this visit. I was not given any updates during this time, and had to check with my advisor to find out why it was taking so long. They did was the car afterwards, which is always a nice touch.
Business response:
Thank you for taking the time to leave us a review! We look forward to your business with us again!
I was very impressed with my service advisor Emilio. He immediately approached me and remembered my name. As well he continued to keep me informed on my vehicle's progress. Over all I give him individually an overall 10!! I will and have referred people to Courtesy Nissan. Thanks
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I was promptly greeted upon arriving at Courtesy Nissan. However, I waited about 20 minutes before someone came over who could actually help me get the process started. Once the car was turned over to the service folks, the work was done well and in a timely manner. Upon doing an inspection of my car, a couple of other minor things were discovered which were brought to my attention. After giving them permission to fix the problems, they quickly completed the work. Cashing out when I picked up my car was quick and easy.
Business response:
We appreciate your positive review about your recent experience with us!
Great service even on one of their busiest days of the week. I was in and out with no issues.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The Service person was be courteous, had ,good communication great suggestions and they washed my car.
Business response:
Hi Calecito, we are very happy to have provided you with such a positive experience!
I always have my vehicles serviced at Courtesy Nissan. Scott, and the entire service team are always professional, and friendly. I would highly recommend them to anyone without hesitation.
Business response:
Thank you for your kind words about Scott and our team! We thank you for your continued business and look forward to your next visit!
My service advisor was awesome! From the day I dropped my car off until the day I picked it up he communicated above and beyond my expectations !
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great service and staff. very prompt, stayed in communication and provided me with drop off and pick up service.
Business response:
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Friendly and efficient staff! Very organized and treat you like family! I never go anywhere else.
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,177 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.