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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service was prompt, professional and very friendly. I had several questions about my order and she patiently answered each question. I am so impressed. I will be using cpap.com as my exclusive supplier from this point forward.
Business response:
Hi Daniel, Thank you for letting us know that you received the level of service you deserve! Please let us know if there is anything else we can assist you with.
I had a great experience today with CPAP.com's support team. They listened and really heard what my needs were, checked with their supervisor to confirm what they could do to make me whole, and took care of me. They're well versed on the products, professional and compassionate. Great company.
Business response:
Hi Lori, Thank you for sharing your shopping experience with us! Please let us know if there is anything else we can assist you with.
Outstanding and friendly service. They find a way to get you taken care of. What else can one ask for.
This is my first time having to call and speak to someone about my order. They are currently running a beta site and I ran into an issue. Erica was amazing and helped get everything figured out. She was so kind and you could hear the smile in her voice!!!! So rare nowadays to find this characteristic on the phone. Thank you guys for your dedication to those of us who have to utilize your services!!!!!!
Business response:
Hi *******, We're sorry about the issue you were having. Thank you for letting us know that Erica, was able to get you taken care of. Please let us know if there is anything else we can assist you with.
I've been ordering for many years at CPAP.com. They are so great and always so nice to go out of their way to answer and help you in anyway. You can't beat their prices. Great service and GREAT customer service. You will never regret placing an order with these fine people.
Business response:
Hi *****, Thank you for the kind words. We appreciate your business and look forward to hearing from you again soon!
Great Customer Service ! Gave me the answer to my question quickly. Took care of my problem right away . Ms. *******
Business response:
Wonderful! We're glad to hear that you received efficient service. Please let us know if there is anything else we can assist you with.
I found them to be very honest and helpful. John J.
Business response:
Excellent! We hope to hear from you again soon.
CPAP.com always comes through for me. Prices and customer service are great. Orders arrive on time. I love this company.
Business response:
Hey Steven, Thank you for the kind words! We hope to hear from you again soon!
Their ordering system needs to he updated. I ordered some supplies and received them but the items were still listed in my cart so I had to call customer service to place the new order. Their online system runs very slow which is frustrating.
Business response:
Hi Leslie, Thank you so much for your feedback with your online shopping experience. We're sorry for your troubles and thankful for your patience. We will soon introduce our new, more efficient website, which should provide all of our customers with a much better user experience. We hope to hear from you again soon!
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open at 8:00 a.m.