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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the agent was courteous, informed, helpful, efficient. all is much appreciated.
Business response:
That's great! Thank you for sharing your shopping experience with us. We hope to hear from you again soon!
Probably the best customer service experience I've ever received. A+++
Business response:
Hi Brian, We're glad to hear that you received excellent service! Please let us know if there is anything else we can assist you with.
I have used CPAP.COM for many years now. They have always been very helpful and they also have great pricing on cpap supplies and machines. Haily in customer service helped me out with some questions. I would recommend anyone in need of all things cpap to go to CPAP.COM with complete confidence. Seth L.
Business response:
Hi Seth, Thank you for sharing your shopping experience with us and the recommendation! Please let us know if there is anything else we can assist you with.
The CSR, Vizianna ,was very helpful and talked through how to email my prescription on my phone.Thank you for all your help.Very good service.
Business response:
Hi Terry, Thank you for letting us know that Viviana, provided you with good service. Please let us know if there's anything else we can assist you with.
I had so very many questions my customer service rep Mae was extremely knowledgeable. This was a pleasant interaction
Business response:
Hi Jeraline, That's great! Thank you for sharing your experience with us and we hope to hear from you again soon.
This company has outstanding customer service and provides the ability to make returns simple. The employees are willing to be patient and work with your individual needs. Other companies can learn a lot from them.
Business response:
Hi Elizabeth, Thank you so much for sharing your experience with us! Please let us know if there's anything else we can assist you with.
I have never left a BBB review before, but cpap.com really is that good. They answer their phones. Every single person I spoke with was knowledgeable, friendly, helpful and completely candid about what they thought my best options were and why. The staff I spoke with went out of their way to help me. Prices were very competitive and by 3p that day they processed my prescription, set the machine and overnighted it to me. The machine was brand new with zero hours on it as I expected. It was a great experience and I highly reco... read more
Business response:
Hi Jon, Oh wow! Thank you for letting us know that you received the level of service you deserve. We'll be sure to share your kind words with our customer service department. We hope to hear from you again soon!
I placed a telephone order (after asking numerous questions). The experience was terrific and I look forward to receiving my products. The customer service agent, Crystal, who helped me was terrific. Crystal was patient, knowledgeable, had great suggestions and follow-up. Thanks Crystal for your assistance and for being such a wonderful representative for CPAP.com!
Business response:
Awesome! Thank you for sharing your shopping experience with us. We hope to hear from you again soon.
Lane at CPAP.com was so incredibly helpful today. My machine (still under warranty) has a developed a known defect, and normally it takes 4-6 weeks for them to work with the manufacturer to diagnose the issue and send a repaired/replaced machine back to the customer. No loaner program exists anymore, so i would have had to go without a CPAP during that time. Needless to say, that isn’t possible for me. Lane worked directly with the manufacturer to solve the problem and I’m getting a replacement right away, after which I can ... read more
Business response:
Hi Matt, That is excellent! We are pleased to hear that Layne, provided you with the level of terrific service you deserve. Please let us know if there is anything else we can assist you with.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open at 8:00 a.m.