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Dave's Hot Chicken

4.8

About this business

Location details

2630 Richmond Rd, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to 1:00 a.m.
Sat11:00 a.m. to 1:00 a.m.
Sun11:00 a.m. to Midnight
4.82,495 reviews
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Jade K.'s profile image
Jade K. 
rating
3 years ago

.... Don't go here. I was extra excited for this place when I saw they had fried pickles. Then I took a bite of one and noticed a strange texture... I pulled it out of my mouth and it was a hard stick of metal cooked in the pickle. It was so scary. I work in a restaurant and this terrified me to know they had this in the batter. How many other pickles or even chicken was battered with metals shards in it? I messaged corporate on the website but I still want to warn others while I can before someone else receives food with me... read more

Business response:

We apologize for this. We would love to make this up to you. I can assure you that we take service and food safety to the highest level. Your name has been placed on the VIP list. Please feel free to call me directly to speak more bout the issue. I am the RDO for that store. Happy Holidays. Bruce 502-619-0332 

Traci C.'s profile image
Traci C. 
rating
3 years ago

The person who waited on us was completely rude and had a major attitude. I wanted to leave but my husband wanted chicken and waffles. I had the sliders, the breading was soggy and the chicken underneath was dry. I'll never go back. 

Business response:

We are so sorry for the service and food quality. We have put you on our VIP list for 2 free meals! Please come back and let the cashier know and we got you covered! we hope to see you soon. 

Alan H.'s profile image
Alan H. 
rating
4 years ago

The prices in the actual restaurant are higher than they appear on the app - who does that? And you can't add a side anymore for just a little more. You have to pay full price now. No trays for dine in. Fries were so cold my wife took them back for some fresh and hot ones. And you can't leave leave feedback on their app either. Chicken was okay though. But it will be a long time before we come back. 

Business response:

We are sorry to hear you did not enjoy your experience. We take great pride in our food quality and culture, clearly we dropped the ball. Please come back and see us so we can make it right. 

Jennifer J.'s profile image
Jennifer J. 
rating
4 years ago

Joella's downtown was so good when it first opened that when I came across it at dinner time while shopping in Hamburg, me and my family stopped in. My 10 year old got the chicken and waffles. Those were a hit. Two regular sized tenders and a massive wedged waffle. My husband and I should've gotten that. He got the chicken wings. Just two of them because we remembered how big they were downtown the last time we got them. They were $6 a piece and the size of Hooters Wings. Small. Unimpressive. I got the dark meat (picture a... read more

Business response:

We are sorry to hear you did not enjoy your experience. We take great pride in our food quality and culture, clearly we dropped the ball. Please come back and see us so we can make it right. 

Henry L.'s profile image
Henry L. 
rating
4 years ago

The second hottest option "hot" absolutely zero heat. The next one step above that: "Fire in the hole" looks like it was dipped in lava and tastes like burnt rubber. You gotta find a middle ground. 

Business response:

We are sorry to hear you did not enjoy your meal. We take great pride in our food quality and clearly we dropped the ball. Please come back and see us so we can make it right for you and prove that we have the best chicken around! 

Sara M.'s profile image
Sara M. 
rating
4 years ago

Tonight my husband and I decided to give Joellas hot chicken a shot. We had instant regret from the time he arrived at the restaurant to pick up our to go order. They handed him a cardboard box holding out "drinks" we ordered 2 juices and a gallon of sweet tea. They gave us milk for our kids when my husband corrected the woman working she said they were out of juice (thank God my kids don't have a dairy allergy) the we received what was supposed to be our gallon if sweet tea in these strange plastic side containers. It was v... read more

Business response:

So sorry for the experience you recieved. Please come try us again, sounds like an of day for us. Come again and youll belive in the food, culture and spirit of Joellas. My name is Bruce and I am the RVP for this location. Please contact me directly at 502-619-0332 so i can make this up to you, 

Alana M.'s profile image
Alana M. 
rating
4 years ago

Listen, you have one job. Just one! Chicken. I do not have any idea why you can't produce your one job... this is why I can't give stars... Chicken tenders are not chicken... they are chicken strips. Do I look like I eat chicken strips and fries? I do not. I need a bone to feel grown. If I want chicken tenders, I will get them, but I don't go to a chicken establishment for chicken strips. So I come to this location and wanted a Quarter white, looks like they don't do white meat chicken anymore... they proceed to tell me you ... read more

Business response:

We apologize for your less than perfect experience. We no longer serve the quarter white and haven't for quite some time. If you would like meat on the bone, please try our JUMBO wings or our Quarter Dark! You will love them for sure! Come back and see us! 

Jeff D.'s profile image
Jeff D. 
rating
4 years ago

Maybe it was one of those days for this store. I placed an Online order at 5:30pm. Notification estimated food would be ready at 5:41pm, I got there at around 5:45. I waited in the store and received food at 6:15. I don't mind waiting but 45 minutes for two chicken plates and a few sides seems pretty intense. I did not complain just waited near the front for my food. I was given an apology for the wait time and two cards for a free chicken plate. That perked me up. Then I get home. I added and WAS CHARGED for +1 wing... read more

Business response:

We are sorry to see that we dropped the ball on your experience. That is not the hospitality we strive to serve. Please come back and see us so we can make this right for you! 

Ron M.'s profile image
Ron M. 
rating
4 years ago

The chicken is what you expect, however one of their staple items on the menu is chicken and waffles. There is just something about the waffles that they are not even as tasteful as the ones you make in the morning at a Hampton inn.. I paired it with the spiked honey which I believe is suppose to be the first level above mild, but I will be honest it has a bit of kick to it, and for some older folks this may be too much, a straight honey would be a better option. So honestly do lackluster taste of the waffles, and I hones... read more

Business response:

Thanks so much. Please come back soon. We'd love to earn more stars! 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 2,495 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open tomorrow at 11:00 a.m.