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2630 Richmond Rd, Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Food quality is great! Some of the best chicken you can get. I usually get Ella's Fav with jojo sauce. Pretty hard to beat. Sides are also delicious. Service can be a little difficult and it's probably just me but I feel like I always have to wait on food for a while.
Business response:
Hello Kaleb B.! Thank you for being a Loyal Customer to Joella's Hamburg. Come back soon!
Not my favorite thing to do but I have to. Post Covid with takeout and curbside being the norm, I feel like you have to nail it and get it right. Once you leave with your order, you really can't go back. When you don't get the sauce that makes your whole dish, you lose the entire experience. Pick up orders should be checked and accuracy really should be a priority. The restaurant was not even busy. Disappointing.
Business response:
So sorry for the mistake. I have placed you on our VIP list for a free meal on us. Please let the team member know your on this list when purchasing your next meal;.
Stopped in on a whim with my wife last week. She got the spiked honey jumbo tenders and I got a thigh/leg combo with Ella's fav. Both were fantastic and the fried pickles were incredible. The servers are incredibly nice and the restaurant is clean and inviting. Definitely going back.
Business response:
Hello Joshua! Thank you for your Positive feedback! we look forward to seeing you again soon!
This has become my go-to chicken sandwich when I want good flavor and a little bit of kick without the heartburn associated with most 'spicy' chicken sandwiches. Their signature chicken sandwich, with whatever degree of heat you prefer, is always the perfect blend of heat, flavor, and most importantly, moisture. Crispy and delicious breading that isn't soggy over dry chicken. Their sides are hit-or-miss; I usually get the kale salad (usually delicious), but opted for the red mashed potatoes & gravy this time and it was so-... read more
Business response:
Thanks so much see you again soon! We really appreciate the kindness!
New Management - food quality improvements - very friendly staff - southern hospitality GREAT LOCATION!
Business response:
Thank you for the review! come back and see us soon!
Once back in Kentucky, Fat Man Reviews made a stop into Joella's Hot Chicken Hamburg in Lexington, KY. Joella's serves Nashville hot chicken and southern sides in 17 locations throughout 5 states. I tried the Jumbo Tenders, grilled, with green beans, greens, hot honey sauce, Jo Jo sauce and BBQ Cheerwine sauce. The green beans and greens were cooked well but they both entirely lacked seasoning. The chicken was juicy and tender but, it could use a little seasoning as well. The Cheerwine has a nice hickory flavor, but it is n... read more
Business response:
Thanks for the feedback. We appreciate you. Please come back soon.
Been here twice within the last couple of weeks. I got the hot chicken once and the ghost pepper chicken another time, both were absolutely fantastic. The staff were extremely kind and did everything they could to make sure I had a pleasant experience. Will definitely be coming back next time I'm in Lexington.
Business response:
Thanks for the feedback. We appreciate you. Please come back soon.
Food was decent. I ordered the lunch special. Although the sign boasted about jumbo chicken fingers, I actually got a couple of small tenders. I added a side of macaroni and cheese because the sides looked small. For $14 I expected better.
Business response:
Thanks so much! We appreciate you! Come back soon! We'd like to earn more stars.
I went to Joella's on recommendation from a friend. I had high hopes when I walked in and left with disappointment. The Parmesan garlic fries or just a gummy mess of cold french fries. The chicken was not temperature hot nor all that great really. I got several dipping sauces and none of them were any that I would get again. The fountain drinks were pretty good but not any brand I'd ever heard of, Boylan brand. I would probably give it another shot but next time get the plain french fries.
Business response:
We are so sorry for the experience. That is not the southern hospitality we pride ourselves in. Our food is our staple and clearly we dropped the ball. Please feel free to email me directly at guestfeedback3@joellas.com so we can make this up to you.
Dave's Hot Chicken has a 4.8 star rating with 2,486 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.