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Dave's Hot Chicken
- Chicken Shop
- Warrensville Heights, OH
About this business
Location details
4025 Richmond Rd. Suite E, Warrensville Heights, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Pros- Food is good. Sufficient portions. Cons- Long wait with few customers. The red chairs are narrow and uncomfortable. Sauces taste great but are excessively fatty, would be nice if they had a leaner option. #3 was 2,000 calories with all the sauce provided.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
The girl at the front did a great job, but I blame management for being grossly understaffed. You need two more workers 1 at the counter and 1 in the back cooking. HORRIBLE!!!!!
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Stopped in here just use the bathroom but decided to buy 10 nuggets to go. Waited half an hour during which time not a single thing came out of the kitchen for anyone. A restaurant full of people standing around waiting, and they start telling customers that are coming in that they won't even take orders for 10 or 15 minutes. Kitchen staff said it takes a long time to make the chicken because they're making everything fresh. But when I finally got my nuggets, they were room temperature. Never coming back to this location aga... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
This was a bad eating experience on many levels. When my brother and I walked in there were no other customers. We ordered and waited about fifteen minutes for our food. No problem. I ordered a #4; a sandwich with fries. My brother ordered a piece of chicken and fries. Our fries were cold. My brother was missing his pickles which he had ordered. So he went back to ask for hot fries and his pickles. The person who took our order rolled her eyes at his request and asked "really?" Meanwhile, I decided to eat my cold fries, whic... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food amazing Service after ordering. Slow. Lethargic. And just plain pathetic Franchisee this is the slowest turn of making a Dave's I've ever seen. You need to train your staff and realize you're losing customers who just walk out during normally busy times Maybe worth the cost to adequately staff. Good luck.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I had a combo. It was a sandwich with some sauce on it. Two tenders. There was some sauce and some fries. I chose medium. It was too highly seasoned extremely highly seasoned. You couldn't even taste the actual chicken. I took the breading off. The chicken was not dry, but I really couldn't taste the chicken. I ended up throwing it away. The french fries were excellent. The bun on the sandwich was good and so with the pickles, I really did not enjoy it at all. It was a waste of money and I will not be going back. It was like... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food was okay, not at all what everyone made it out to be. We definitely won't be going out of our way to try it again. It definitely needs a deep cleaning, not sure if it's because of the weather. Staff is friendly and helpful with menu. Loved the graffiti theme they have going on.
Business response:
Appreciate you giving us a try, Mayra! Bummed we didn’t live up to the hype for you, but glad the team was helpful and you liked the graffiti vibe. We hear you on the cleanliness and will make sure it’s addressed. If you ever decide to give us another shot, we’d love the chance to impress you!
Food was okay, not at all what everyone made it out to be. We definitely won't be going out of our way to try it again. It definitely needs a deep cleaning, not sure if it's because of the weather. Staff is friendly and helpful with menu. Loved the graffiti theme they have going on.
Business response:
Appreciate you giving us a try, Mayra! Bummed we didn’t live up to the hype for you, but glad the team was helpful and you liked the graffiti vibe. We hear you on the cleanliness and will make sure it’s addressed. If you ever decide to give us another shot, we’d love the chance to impress you!
One of the worst ran food establishments I have ever had the unfortunate opportunity to indulge at. Have fun waiting an hour for some s****y chicken.
Business response:
Sorry to hear that your visit wasn’t a good one. We definitely don’t want anyone waiting that long. We appreciate the feedback and will work on making things run more smoothly. Please reach out us at dhcfeedback.com so that we can make things right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 1,462 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.