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Dave's Hot Chicken
- Chicken Shop
- Warrensville Heights, OH
About this business
Location details
4025 Richmond Rd. Suite E, Warrensville Heights, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
WOW what a shame!! Have been to many dave's hot chicken locations and have NEVER had an experience like this. Workers were very disrespectful, not caring and both wearing headphones. Went in around 6:45 only to be told take out only? Mind you they're open until 11. Make their own rules around here. They were serving customers with their dirty mop/chemical gloves on. Left their chemicals on the counter and deep scrubbing with full restaurant full of people. Choose a different location, this one's full of fake good reviews, al... read more
Business response:
hat does not sound like the kind of experience we want guests to have. We appreciate the heads-up and will be looking into this.
My son and friend waited for 15 minutes and no one took their order. There is no excuse for that.
Business response:
That’s definitely not the kind of service we aim for. We appreciate you bringing this to our attention.
My son and friend waited for 15 minutes and no one took their order. There is no excuse for that.
Business response:
That’s definitely not the kind of service we aim for. We appreciate you bringing this to our attention.
The food is mediocre for the high price. The customer service takes it down a few more notches. And for the dining area, it looked like it had not been cleaned all day. We watched the cashier mumble a ticket number then slam the food on the counter, wondering what that customer did wrong. When our number was called we checked the box before leaving to see that they had forgotten the extra pickles. After yelling "excuse me" a few times over the four people in the kitchen, the gentleman looked up from preparing his black and m... read more
Business response:
That’s not the experience we want our guests to have. We appreciate the honest feedback and will make sure this is addressed.
The food is mediocre for the high price. The customer service takes it down a few more notches. And for the dining area, it looked like it had not been cleaned all day. We watched the cashier mumble a ticket number then slam the food on the counter, wondering what that customer did wrong. When our number was called we checked the box before leaving to see that they had forgotten the extra pickles. After yelling "excuse me" a few times over the four people in the kitchen, the gentleman looked up from preparing his black and m... read more
Business response:
That’s not the experience we want our guests to have. We appreciate the honest feedback and will make sure this is addressed.
We received cold sandwiches, so I politely asked them if they could remake them and I could tell they were mad. We were supposed to have medium and hot spice, but tgey put reaper on for bringing them back. We could not eat them.
Business response:
That’s unacceptable, and we’re really sorry that happened. We appreciate you letting us know so we can address it.
We received cold sandwiches, so I politely asked them if they could remake them and I could tell they were mad. We were supposed to have medium and hot spice, but tgey put reaper on for bringing them back. We could not eat them.
Business response:
That’s unacceptable, and we’re really sorry that happened. We appreciate you letting us know so we can address it.
Terrible service. Women at the counter and cooks are talking to each other instead of doing their jobs. They are telling everyone that the point of sale systems are down but they can take mobile orders. We placed our mobile order 30 minutes ago and it's still not out. Very irritating waiting for our food while the cooks talk to the women working at the counter. The women working is also being very disrespectful to customers. Won't be coming here again.
Business response:
We hear you, and that’s not how things should be running. We’ll be following up on this to make sure service improves.
Terrible service. Women at the counter and cooks are talking to each other instead of doing their jobs. They are telling everyone that the point of sale systems are down but they can take mobile orders. We placed our mobile order 30 minutes ago and it's still not out. Very irritating waiting for our food while the cooks talk to the women working at the counter. The women working is also being very disrespectful to customers. Won't be coming here again.
Business response:
We hear you, and that’s not how things should be running. We’ll be following up on this to make sure service improves.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 1,111 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.