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4025 Richmond Rd. Suite E, Warrensville Heights, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
I really love the chicken, so I'd give that a five. But the place is filthy. We walked in and three employees were playing with their phones while the floor, tables, etc., were in bad need of cleaning. The trash in the bathroom was full and there were no paper towels. Yet we saw an employee use the bathroom then go right back to work, leaving me wondering how he washed his hands with no paper towels available. I'll come again, but you better start cleaning the place. Had it been clean, you'd have five stars.
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Wow. This place does not disappoint. I ordered the extra hot and the reaper ckickies. The extra hot is not that hot. The reaper, well that was pretty efn spicy but multitudes of the extra hot. Like I was pounding some water. It's doable.
Wow. This place does not disappoint. I ordered the extra hot and the reaper ckickies. The extra hot is not that hot. The reaper, well that was pretty efn spicy but multitudes of the extra hot. Like I was pounding some water. It's doable.
Stopped in here just use the bathroom but decided to buy 10 nuggets to go. Waited half an hour during which time not a single thing came out of the kitchen for anyone. A restaurant full of people standing around waiting, and they start telling customers that are coming in that they won't even take orders for 10 or 15 minutes. Kitchen staff said it takes a long time to make the chicken because they're making everything fresh. But when I finally got my nuggets, they were room temperature. Never coming back to this location aga... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
This was a bad eating experience on many levels. When my brother and I walked in there were no other customers. We ordered and waited about fifteen minutes for our food. No problem. I ordered a #4; a sandwich with fries. My brother ordered a piece of chicken and fries. Our fries were cold. My brother was missing his pickles which he had ordered. So he went back to ask for hot fries and his pickles. The person who took our order rolled her eyes at his request and asked "really?" Meanwhile, I decided to eat my cold fries, whic... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food amazing Service after ordering. Slow. Lethargic. And just plain pathetic Franchisee this is the slowest turn of making a Dave's I've ever seen. You need to train your staff and realize you're losing customers who just walk out during normally busy times Maybe worth the cost to adequately staff. Good luck.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I had a combo. It was a sandwich with some sauce on it. Two tenders. There was some sauce and some fries. I chose medium. It was too highly seasoned extremely highly seasoned. You couldn't even taste the actual chicken. I took the breading off. The chicken was not dry, but I really couldn't taste the chicken. I ended up throwing it away. The french fries were excellent. The bun on the sandwich was good and so with the pickles, I really did not enjoy it at all. It was a waste of money and I will not be going back. It was like... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food was okay, not at all what everyone made it out to be. We definitely won't be going out of our way to try it again. It definitely needs a deep cleaning, not sure if it's because of the weather. Staff is friendly and helpful with menu. Loved the graffiti theme they have going on.
Business response:
Appreciate you giving us a try, Mayra! Bummed we didn’t live up to the hype for you, but glad the team was helpful and you liked the graffiti vibe. We hear you on the cleanliness and will make sure it’s addressed. If you ever decide to give us another shot, we’d love the chance to impress you!
Food was okay, not at all what everyone made it out to be. We definitely won't be going out of our way to try it again. It definitely needs a deep cleaning, not sure if it's because of the weather. Staff is friendly and helpful with menu. Loved the graffiti theme they have going on.
Business response:
Appreciate you giving us a try, Mayra! Bummed we didn’t live up to the hype for you, but glad the team was helpful and you liked the graffiti vibe. We hear you on the cleanliness and will make sure it’s addressed. If you ever decide to give us another shot, we’d love the chance to impress you!
Dave's Hot Chicken has a 4.4 star rating with 1,319 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.