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4025 Richmond Rd. Suite E, Warrensville Heights, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Food: Was fresh, seasoned well and not as oily as the last time I made a visit to this location. Service: When I walked in it was pretty slow and about 4 employees walked right past the front counter not even acknowledging me or saying someone else would assist me. Waited about 5 mins before the actual front counter person came. He was very nice and did assist once he was there. Ambiance: although the murals are nice it would've been good to see someone cleaning the font of house especially the drink area considering how... read more
Business response:
Thanks a bunch for the glowing review! It's awesome to hear you had a great time. How about we team up to make it even better? Share your suggestions at http://tellusdirect.com/dhc, and let's work towards achieving that fifth star!
Food: Was fresh, seasoned well and not as oily as the last time I made a visit to this location. Service: When I walked in it was pretty slow and about 4 employees walked right past the front counter not even acknowledging me or saying someone else would assist me. Waited about 5 mins before the actual front counter person came. He was very nice and did assist once he was there. Ambiance: although the murals are nice it would've been good to see someone cleaning the font of house especially the drink area considering how... read more
Business response:
Thanks a bunch for the glowing review! It's awesome to hear you had a great time. How about we team up to make it even better? Share your suggestions at http://tellusdirect.com/dhc, and let's work towards achieving that fifth star!
They always mess up my order when I order online for to go! Paid extra for Dave's Hot sauce and got none! Ordered $60 worth of food and they forget to give me the sauce!This is not the first time either.
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
They always mess up my order when I order online for to go! Paid extra for Dave's Hot sauce and got none! Ordered $60 worth of food and they forget to give me the sauce!This is not the first time either.
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
Food was good. I didn't think it was really good. I loved the hand painted interior and the music. However, it took a good deal of time to receive my food, much longer than I expected considering there wasn't a line when I arrived and it seemed like a fast food setup. I didn't time it but would guess 15 minutes maybe more. While waiting with about three or four others who were there before me, I noticed that three women in the kitchen were grouped next to the window looking down at their phones. They stayed this way ... read more
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
Food was good. I didn't think it was really good. I loved the hand painted interior and the music. However, it took a good deal of time to receive my food, much longer than I expected considering there wasn't a line when I arrived and it seemed like a fast food setup. I didn't time it but would guess 15 minutes maybe more. While waiting with about three or four others who were there before me, I noticed that three women in the kitchen were grouped next to the window looking down at their phones. They stayed this way ... read more
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
This is the worst, chicken I have ever had it is bland no seasoning, and the chicken was small my mom spent 70 dollars on this and it was terrible. The service was ok the register man was pretty funny. The vibe was terrible the tables werent cleaned the floors were dirty and the music taste is terrible needa better ambiance. They need to step up they game because this is not it. This location should be restricted because it has absolutely no right tasting like this. This wouldve been a 0 if the register man wasnt so funny an... read more
Business response:
Hearing about your experience is a real bummer. We want every interaction to be top-notch and clearly, we missed. Allow us to change that by getting in touch at http://tellusdirect.com/dhc.
This is the worst, chicken I have ever had it is bland no seasoning, and the chicken was small my mom spent 70 dollars on this and it was terrible. The service was ok the register man was pretty funny. The vibe was terrible the tables werent cleaned the floors were dirty and the music taste is terrible needa better ambiance. They need to step up they game because this is not it. This location should be restricted because it has absolutely no right tasting like this. This wouldve been a 0 if the register man wasnt so funny an... read more
Business response:
Hearing about your experience is a real bummer. We want every interaction to be top-notch and clearly, we missed. Allow us to change that by getting in touch at http://tellusdirect.com/dhc.
We felt a little better when the owner responded but we left a review on the suggested website and we still have no response. They are in no way trying to remedy this issue.
Business response:
Hi Sarah, We are very sorry about this experience. We really dropped the ball here and would like to make this right. We have an allergen chart available and would be more than happy to share this with you. Please reach out to us at https://tellusdirect.com/dhc. -Julie
Dave's Hot Chicken has a 4.4 star rating with 1,303 reviews.
Dave's Hot Chicken is open now. It will close at 10:00 p.m.