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4025 Richmond Rd. Suite E, Warrensville Heights, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
We love Dave's Hot Chicken so much but will be sticking with the Lakewood location from here on out. The employees at Warrensville (especially the one woman who may or may not have been a manager) was acting out emotionally, telling other employees to shut up, making a scene when someone asked for napkins and then announced loudly that the whole restaurant was out of napkins. She dropped a stack of cups on the floor and then proceeded to put them up for customer use. They all touched the floor! Another employee threatened to... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
We love Dave's Hot Chicken so much but will be sticking with the Lakewood location from here on out. The employees at Warrensville (especially the one woman who may or may not have been a manager) was acting out emotionally, telling other employees to shut up, making a scene when someone asked for napkins and then announced loudly that the whole restaurant was out of napkins. She dropped a stack of cups on the floor and then proceeded to put them up for customer use. They all touched the floor! Another employee threatened to... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
The young lady that claims to be the owner Tisha or something like that was extremely rude and need to go to Customer Service training. They forgot my order and ptold me things like this will happen. I would not go back to this place and will be telling everyone I know about my experience. Looko g for the real owner to reach out to me
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
The young lady that claims to be the owner Tisha or something like that was extremely rude and need to go to Customer Service training. They forgot my order and ptold me things like this will happen. I would not go back to this place and will be telling everyone I know about my experience. Looko g for the real owner to reach out to me
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Dave's Hot Chicken has a 4.4 star rating with 1,319 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.