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Dave's Hot Chicken
- Chicken Shop
- Hemet, CA
About this business
Location details
1251 S. Sanderson Ave, Hemet, CA, 92545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 1:00 a.m. | |
| Tue | 10:30 a.m. to 1:00 a.m. | |
| Wed | 10:30 a.m. to 1:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 1:00 a.m. |
I've been a regular customer here and really enjoy the cauliflower slider, the seasoning and flavor are great. But after what happened tonight, I no longer feel comfortable ordering from this location. I ordered a cauliflower slider with fries and with no slaw due to dietary reasons, along with a chicken slider with fries for my husband (no modifications just the standard item). However, I was served what turned out to be a chicken slider instead of cauliflower. I didn't realize it immediately due to the strong sauce/flavor... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Hot Chicken should really consider adding a drink to the combo to make up for the long wait in the drive-thru. Does the whole team call off on Saturdays? It takes way too long just to get our order.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
I'm currently in the drive-through line been here for over 40 minutes and not one car has moved. Terrible service
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
I normally don't leave reviews, but I feel like I need to speak up about my experience here. I came into this location really excited to eat because I've heard so many good things about Dave's Hot Chicken. Unfortunately, my experience was completely ruined by how I was treated by the manager, Katie. From the moment I walked in, her energy felt off. She was incredibly rude and dismissive, not just to me but to other customers as well. I tried to ask a simple question about my order, and she cut me off mid-sentence with a ton... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Had a pretty upsetting experience at the Hemet, CA. location. I drove up to the speaker and waited until someone would ask me for my order. No one answered so I drove up to the wi ndow. They get upset at me and ask me to go back around. Then the cashier goes to the manager. The manager tells me they can take my order but I will need to park out front and someone will bring it to me. My wife and I wait in the 100 degree weather for over 15 minutes before I walked in. The manager tells me they've just made my order after ... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Upon arrival the front area was empty with no employees, no greetings. We used the kiosk to order but one of them wasn't working so we waited for the working kiosk to open up. When I finally saw en employee I asked for our drink cups, again she didn't greet us or even acknowledge us, just handed us the cups and walked off. The food was ok. No much slaw on the sandwich, mild level heat is very very low heat. Overall an underwhelming experience. Raising Canes in town has much better service, too bad they don't have a spicy opt... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
I really don't like the food at all it just taste like throw up and the only thing I like from it is the soda
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
My first visit here was GREAT. Even the second one was. My last few times have been not good. There is absolutely no reason to have a 30 MINUTE WAIT in the drive thru! It doesn't take that long to make chicken and fries! No apology. No discount. No consideration for customers time at all. Get it together!!!!
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
Took 30 mins for 3 pieces of chicken. Took 5 mins to take my order at the menu. First time visit.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,946 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 3:00 a.m.