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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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Clean
Business response:
Thank you for your wonderful review! We’re glad you enjoyed your clean room and look forward to welcoming you back soon!
The clean room was very large, comfortable king size bed, had a mini refrigerator. Soap, shampoo, conditioner in shower. Key card needed to use elevator for security. Coffee in the lobby & coffee in the room. Shuttle transportation available to fairgrounds. Shuttle driver gave us $10 credit to casino. Nice place to stay!
Business response:
Thank you for your wonderful review! We’re delighted to hear you enjoyed your spacious, clean room and all the amenities, from the king-size bed and mini refrigerator to the coffee and secure elevators. We’re glad our shuttle service and thoughtful touches made your stay even better. We look forward to welcoming you back soon!
Room was exceptionally clean. It was quiet and casino was huge!
Business response:
Thank you for your fantastic review! We’re thrilled to hear you enjoyed your exceptionally clean and quiet room, as well as the spacious gaming facility. We look forward to welcoming you back soon!
Nice hotel, spacious and clean.
Business response:
Thank you for your wonderful review! We’re delighted to hear you enjoyed your spacious and clean room. We look forward to welcoming you back soon!
Free fountain soda and coffee. Two comp waters. If the area around it wasn't an industrial park where the nearest thing is a 30 minute walk it would be really good. Would stay again.
Business response:
Thank you for sharing your feedback. We’re glad to hear you enjoyed the complimentary soda, coffee, and bottled water during your stay. We appreciate your comments about the location and hope that, despite that, you had an overall enjoyable experience. We look forward to welcoming you back in the future!
Business response:
Thank you for your fantastic rating! We’re thrilled you had a great experience and can’t wait to welcome you back soon!
The room itself was very clean and very well appointed. The staff was very friendly and helpful. We had a problem early with the ac. The staff came very quickly to assess the problem and immediately set up an alternative room.
Business response:
Thank you for your wonderful review! We’re delighted to hear you enjoyed your clean, well-appointed room and that our staff was friendly and helpful. We’re glad we could quickly assist with the AC issue and ensure your stay was comfortable. We look forward to welcoming you back soon!
Rooms were spotless and very nice. AC worked great and the standard king bed room was agreat size, no small at all
Business response:
Thank you for your fantastic review! We’re thrilled to hear you enjoyed your spotless, comfortable room and that the AC and king-size bed met your expectations. We look forward to welcoming you back soon!
No breakfast taken. Room temperature excellent.
Business response:
Thank you for your fantastic review! We’re glad to hear you enjoyed a comfortable room and hope to welcome you back soon for another great stay!
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,972 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.