Derby City Gaming and Hotel's cover image
Claimed

This profile has been claimed by the business owner or representative.

Derby City Gaming and Hotel

4.6

About this business

Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more

Location details

4520 Poplar Level Rd, Louisville, KY, 40213, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.65,023 reviews
Select a rating
Fnu's profile image
2 months ago

One of the best hotel 

Business response:

Dear Fnu. Thank you so much for taking the time to give us your valuable feedback! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. 

Robert's profile image
Robert 
2 months ago

This hotel is relatively new and is very clean and spacious. The rooms are large and the bathroom is clean. The front desk was courteous. There is a casino adjacent and two restaurants including Oliver’s Chop House 

Business response:

Dear Robert. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. 

Can's profile image
3 months ago

Business response:

Dear Can. Thank you for taking the time to give us your feedback on recent stay at Derby City Gaming & Hotel. We are thrilled to hear that you had an excellent stay experience. Please do visit us again when travels bring you back to Louisville, KY. 

Gail's profile image
3 months ago

Business response:

Dear Gail. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. 

marynel's profile image
marynel 
3 months ago

very clean hotel 

Business response:

Dear Marynel. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. 

Holly's profile image
3 months ago

We appreciated the lovely decor and clean facilities. 

Business response:

Dear Holly. Thank you so much for your valuable feedback! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. 

Charles's profile image
Charles 
3 months ago

Business response:

Dear Charles. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. 

Phyllis's profile image
Phyllis 
3 months ago

Not impressed 

Business response:

Dear Phyllis. Thank you for sharing your feedback with us, although we are truly sorry to hear about your recent experience at Derby City Gaming Hotel. Please accept our sincerest apologies for any disappointment you encountered during your stay. Your feedback is invaluable to us as it helps us to identify areas where we can improve. If you would be willing to discuss your experience further, please feel free to reach out to us. Once again, we apologize for the inconvenience caused, and we hope to have the chance to welcome ... read more

Amit's profile image
3 months ago

Perfect place to stay. 

Business response:

Dear Amit. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of welcoming you back for another comfortable stay soon. 

Frequently asked questions about Derby City Gaming and Hotel

How is Derby City Gaming and Hotel rated?

Derby City Gaming and Hotel has a 4.6 star rating with 5,023 reviews. 

When is Derby City Gaming and Hotel open?

Derby City Gaming and Hotel is closed now. It will open tomorrow at 9:00 a.m.