Dr. Kelly's Surgical Unit - North Phoenix

Rachel M. 

on Yelp

5 years ago

I have used this clinic several times for surgery or dental cleaning, for multiple pets. In fact, it's why I came back this week to schedule my dog for her annual dental cleaning. I was grossly disappointed in this experience though. I texted to ask to book an appointment last week. I was told the usual information that $50 was due at the time of scheduling an appointment and to contact them when I was able to do so. 4 days later on payday, I did just that. I got NO response! I texted again the following Monday later and f... read more

Mocha C. 

on Yelp

6 years ago

My baby got her spay done this week. Afterwards, she was not doing well and I reached out to Dr. Kelly's staff for assistance. I texted and called a few times and left a messages and received no response. This is very concerning as this is suppose to be a business that cares about animals, which is so not the case. I would never recommend them to take care of a grasshopper let alone a cat or dog. 

Tonya J. 

on Yelp

6 years ago

My experience with Dr Kelly's Mobile Vet service started great but sadly did not end that way! I am disappointed that they did not answer nor return my phone call the day after our dog's neutering. Thankfully it was not an emergency, but a question pertaining to my dog's level of anxiety over the anesthesia wearing off. I guess you get what you pay for ... and my next pet will not get Dr Kelly's Mobile Vet service!! 

Kristin Z. 

on Yelp

6 years ago

While looking for dental cleaning options for my Lab, I was pleasantly surprised when I ran across Dr. Kelly's mobile vet services. Dental cleaning was advertised as $250 with $10-50/each for tooth extractions and medicine. However, when I inquired about making an appointment, I was quoted to $350-$650 for this cleaning session. That's more than what my vet, who takes xrays and doesn't randomly pull teeth, quoted me. Yes, my dog has never had a cleaning before, but we were never told to do so before. If it sounds too good to... read more

Jake G. 

on Yelp

6 years ago

We recently had our lab spayed by Dr. Kelly's clinic. The initial scheduling was very easy and convenient. They had quoted us a very specific price with the details very well specified including the cost for the weight of 61-80lbs being $110. When my wife dropped our dog off she was told there may be an obese charge even though she weighed 79lbs so within the 61-80lb requirements. When we picked her up they charged an additional amount for her being "obese" even though she was under 80lbs. They also charged extra for her bei... read more

Simon K. 

on Yelp

6 years ago

I had to select a star to post this, they don't deserve it!!! Well hell, after a week of struggles with my little dog and his dental extractions, I really think somehow his back was injured. And I know it wasn't injured before he went to Dr Kellys Mobile Vet!!! This is not going well. I would stay away from this mobile vet!!!!!!!!!!!! I wish I could prove they hurt my baby!!! Looking back on the experiance I have to say I made a serious mistake going there!!! Everything was rushed and what I thought was mouth pain turns out ... read more

Carrie Lee C. 

on Yelp

7 years ago

It was dim and dirty and smelled bad, the trailer. When I asked if I could see the surgical suite and how do they sterilize between dogs, the person looked confused. I said to refund my money. They tried to charge me differently than what was quoted, and under pressure, standing inside a dark doorway with no seats or table for examining my pet just here hand us your pet to cut on after you hand us money to do it without seeing a thing behind the curtain. Wham. Bam. The day of surgery. The receptionist said schedulers had n... read more

Char D. 

on Yelp

7 years ago

I signed up right away for a appointment for the April 25th Preppy Pet Location in Tempe as "Going". at the time I signed up, it was listed 2 as "Going". I left a message 4/20, 4/22 & 4/23 stating the time I needed to get my companion dog Henri Henry in at 9:30 am. I get a call today 4/23 at 3:38 pm saying they have a 12:30 pm appt or a 10 am the earliest. I am disabled and my son was bringing my dog in for a microchip and anal glands, before going to work at 11 am on 4/25. Don't waste your time the appointment call back is ... read more