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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Room was spacious and clean. View on the Gateway Arch. The ladies at the front desk were full of smiles, efficient and helpful. The hotel was probably not as busy as usual, due to the storm. Thank you!
Business response:
Hello and thank you for your kind feedback! We’re glad you enjoyed the spacious, clean room and the view of the Gateway Arch. Our front desk team will be thrilled to hear your compliments. We hope to welcome you back soon, hopefully with sunnier weather next time!
Staff was very courteous. We stayed in room 207. The heating/air conditioning unit was very loud. It obviously needs to be serviced and has not been. There is no way cleaning staff has not noticed it. The shower also only uses half the water from the faucet. The other half sprays all over the tub. Again, it should have been seen by staff by now. Otherwise, it was a great stay. Other stays have been great as well.
Business response:
Hello and thank you for recognizing our courteous staff. We’re sorry about the loud HVAC and shower issues in your room and have shared your feedback with our maintenance team. We’re glad you otherwise enjoyed your stay and appreciate you bringing this to our attention.
Staff was super friendly. We had fun joking around at both arrival and check out.
Business response:
Hello and thank you for sharing this and we’re really glad to hear our staff made a positive impression. We love that you had some fun joking around at both check in and checkout. We’ll be sure to pass along your kind words to the team. We truly appreciate you recognizing the friendliness of our staff.
Business response:
Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Business response:
Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Business response:
Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Business response:
Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
DraftKings at Casino Queen has a 3.9 star rating with 9,962 reviews.
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.