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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clean room
Business response:
Hello Lucia! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us and giving us such a great compliment. We look forward to seeing you again in the future.
The property was very safe and secure. The biggest detractor was the carpeting in the hotel, which was very stained in many areas, but appeared to have been well cleaned. The facility is connected to a casino and the stains could be attributed to many of the people that frequent the casino. The big calling card for us was the security of the area.
Business response:
Hello Jerry, thank you for sharing your thoughts about your recent stay. We’re pleased to hear that you felt safe and secure during your visit. We apologize for the condition of the carpet, that is not our normal standard and we apologize for the effect it had on your stay. Your comments are valuable to us, and we will ensure they are addressed with our management team. We appreciate your understanding as we work to improve our facilities. Once again, we thank you Jerry and we look forward to seeing you again in the future.
A good hotel, very nice staff, close to train for our trips to Busch stadium. Only complaint is that the key cards for the rooms wouldnt work at some point each day, we then would have to go back down to the front desk and get new ones.
Business response:
Hello Ryan! We're delighted to hear you enjoy your stay with us and that our staff provided great service. We are glad that our location made it convenient for your needs. We do apologize for the inconvenience that room key caused you and we are glad that our staff was able to handle that promptly for you. We appreciate you choosing to stay with us, and we look forward to seeing you again soon!
Business response:
Hello Julie! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
it was cost effective and clean. the room was clean. one of the lamps by one the headboard was janky and flipped upside down and smacked my husband in the face. it was loose and didn't break or hurt him. the staff was very nice. we couldn't find the remote for the TV and they gave me a new one very quickly.
Business response:
Hello Erika, thank you for your feedback! We’re glad to hear you found our hotel cost effective and clean. It’s great to know that our staff provided prompt assistance with the TV remote. We apologize for the issue with the lamp by the headboard and appreciate you bringing it to our attention. Safety is a priority for us, and we’ll ensure that it’s addressed. If you have any more feedback or would like to speak with a manager, please feel free to call us directly. Thank you for visiting, and we hope to welcome you back soon!
Clean
Business response:
Hello Kenneth, thank you for taking a moment and sharing your experience with us. We appreciate you choosing to stay with us, and we look forward to seeing you again soon!
Business response:
Hello Briana, thank you so much for the wonderful review. We are grateful you choose to stay with us, and we look forward to hosting you again.
Casino patrons filled up the hotel parking on Saturday night. Hotel is a bit dated but a good value.
Business response:
Hello Ryan, thank you for your feedback. We apologize for the inconvenience you experienced with parking during your stay. We understand how important it is to have a convenient space, especially during busy nights. We truly appreciate your input, as it helps us improve. Thank you for visiting, and we’d love to welcome you back in the future!
Business response:
Hello Lisa! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 5:00 p.m.