This profile has been claimed by the business owner or representative.
DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Byron! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
We were in town to visit a hospitalized relative at University Hospital in St. Louis MO and this hotel was just 4 miles from it. There is a Casino on the property which was a nice distraction during our hospital visit.
Business response:
Hello Linda, thank you for sharing your experience with us! We're glad to hear our location was convenient for your visit to the hospital and that you found some enjoyment at the casino. We hope everything went well with your relative and that you had a comfortable stay. If you’re ever back in St. Louis, we’d love to welcome you again! Safe travels!
Business response:
Hello Carl, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.
enjoyed my stay
Business response:
Hello Cecillie! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Desk Staff were phenomenal. The young ladies were very attentive and very sweet. The young lady that checked us out, handled a rude guest with kindness and patience beyond what was necessary. Linens were exceptionally clean. The room was in desperate need of update. Carpet was stained beyond repair. Lamp shades were torn and skewed. Wall paper had multiple tears and stains. Tub was clean, but very stained. I truly feel the cleaning staff did the best they could do, with what they had.
Business response:
Hello Shannon, thank you for taking the time to provide us with your detailed feedback. We’re thrilled to hear that our desk staff made a positive impression with their attentiveness and kindness, especially in handling a difficult situation with such grace. We will certainly pass along your compliments to them. We sincerely apologize for the issues you encountered with the room’s décor and furnishings. Your feedback about the carpet, lamp shades, wallpaper, and tub is invaluable, and we are committed to addressing these con... read more
Business response:
Hello Ian! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Hello Lillian! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Hello Renee! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
The room felt very upscale, was very clean, and the location was convenient to be near BJH. There's reviews of people feeling unsafe in the parking lot. I didn't have that experience. I actually parked on the far side of the casino and walked across since I didn't realize I could park closer to the hotel. I arrived late in the evening and left early in the morning and never felt unsafe walking back and forth.
Business response:
Hello Lauren, thank you for sharing your experience with us. We’re thrilled to hear that you found the room to be upscale and clean, and that the location was convenient for your needs. It’s also reassuring to know that you felt safe during your stay, even when arriving and departing at late hours. We understand that safety is a significant concern for many guests, and we strive to provide a secure environment for everyone. Your positive experience will be helpful for others who may have similar concerns. Thank you again for... read more
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open on Monday at 8:00 a.m.