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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Thank you for the 10/10 rating! We appreciate you choosing to stay with us and hope to see you again soon.
Business response:
Hello and thank you for your rating. We’d love the opportunity to make your next stay a 10/10!
Business response:
Thank you for the 10/10 rating! We appreciate you choosing to stay with us and hope to see you again soon.
The staff at front desk when i checked in was great. She had me booked in a few minutes. The room was clean the only problem that i have is the elevator still bothers me there is always one broke down every month. Im always afraid that im going to get stuck in the operational one can you get these repaired please. Also need a good restaurant at the hotel or something because the restaurants at the casino arent any good.
Business response:
Thank you for your feedback and for highlighting our front desk staff and clean rooms. We sincerely apologize for the ongoing issues with the elevator and understand your concerns, your comments have been shared with our maintenance team for urgent attention. We also appreciate your suggestions regarding dining options and will take them into consideration as we continue to improve our guest experience. We hope to welcome you back soon.
Front desk was very welcoming! Fun to be next to the casino!
Business response:
Hello and thank you for your kind words about our front desk staff! We're happy to hear you had fun with us. We hope to welcome you back soon!
Renovations on the property are impacting the wiring for things so maintenance has to be called to help but then doesn’t arrive. The front desk worker at night was very helpful with accommodating my frustrations and got me to a room where everything worked. The vents for the AC units were very dirty too and looked like cleaning isn’t a top priority for them.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with maintenance and the AC vents. We’re glad our night staff could assist you and get you to a room where everything was working properly. Your comments about cleanliness and maintenance have been shared with our team, and we are actively working to improve these areas. We appreciate your patience and hope to provide a smoother experience in the future.
Quarto grande e limpo. Hotel bem localizado. Estacionamento fácil.
Business response:
Obrigado pelo seu comentário gentil! Ficamos felizes que tenha gostado do quarto espaçoso e limpo, da nossa localização conveniente e do estacionamento fácil. Esperamos recebê-lo novamente em breve.
Business response:
Hello and thank you for your rating. We’d love the opportunity to make your next stay a 10/10!
Clean, friendly staff
Business response:
Hello and thank you for your kind words! We're happy to hear you found our hotel clean and staff friendly. We hope to welcome you back soon!
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,140 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 5:00 p.m.