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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Cecilia! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Receptionists aren’t kind at all
Business response:
Hello Franklin, thank you for taking the time to leave a review. We're sorry to hear about the issue you encountered with the front desk. We strive to provide excellent service, and we're disappointed that we fell short in your case. Your feedback is important to us, and we appreciate the opportunity to improve. Thank you again for sharing your experience.
The hotel itself is nice…needs new carpet, but most places do. The first front desk lady was not interested in doing her job (didn’t get her name, if I see her today I’m putting it) however Tanya was amazing! She handled all my requests and made sure I was taken care of and that’s definitely what I appreciate when starting somewhere. I would definitely stay again. The chicken in the casino is awesome!
Business response:
Hello Kalisa, thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay overall and that Tanya was able to provide exceptional service. We’ll be sure to pass on your kind words to her, she will be thrilled to know she made a positive impact on your visit. We also appreciate your comments regarding the carpet and the initial service at the front desk. Please accept our apologies for any inconvenience you experienced. It’s wonderful to hear you enjoyed the chicken and the team wil... read more
Nice hotel and great place to stay if going to the ballgame
Business response:
Hello Ann, thank you for thanking a moment and giving us a review, we greatly appreciate it, and we look forward to welcoming you back again soon!
I went to the Cardinals baseball game and liked that they had a free shuttle to and from the stadium. I plan on staying there again.
Business response:
Hello Timothy, thank you for thanking a moment and giving us a review, we are glad you enjoyed the complimentary shuttle service. We look forward to welcoming you back again soon!
Business response:
Hello Anna! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Hello Richard! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
This is a very comfortable hotel. The food options at the casino are great.
Business response:
Hello Robert and thank you for your positive feedback! We are glad to hear you found the hotel comfortable and enjoyed the food options at the casino. We appreciate your comments and look forward to having you stay with us again!
Please cleaning the room every 2days at least.
Business response:
Thank you for your feedback. We appreciate your suggestion and will consider it as we work to improve our services.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open on Monday at 8:00 a.m.