DraftKings at Casino Queen

3.9

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.99,962 reviews

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Jennifer

2 months ago

Casino is right there. The arch is right there. Room was clean. Bed was nice. Small TV. Refrigerator in the room. The price was good. I would stay again. If you are looking for fancy this is not the place. If your looking for fun it is the place.

Business response:

Thank you for your review! We’re glad you enjoyed our convenient location, clean rooms, comfortable beds, and value. We appreciate your honest feedback and are happy to hear you had a fun stay. We look forward to welcoming you back!

David

2 months ago

Need More or Better Lighting In Rooms... There Was Only 1 Working Elevator... Need A Microwave In Rooms... TOILETS That Dont Sit Low To The Floor..

Business response:

Thank you for sharing your feedback. We apologize for the inconveniences you experienced regarding lighting, the elevator, and room amenities. Your comments about microwaves and toilet design have been noted and shared with our management team as we continue to look for ways to improve guest comfort. We appreciate your input and hope to provide a better experience in the future.

Ryan

2 months ago

Business response:

Thank you for the 10/10 rating! We appreciate you choosing to stay with us and hope to see you again soon.

David

2 months ago

Business response:

Hello and thank you for your rating. We’d love the opportunity to make your next stay a 10/10!

Larry

2 months ago

Business response:

Thank you for the 10/10 rating! We appreciate you choosing to stay with us and hope to see you again soon.

Rob

2 months ago

The staff at front desk when i checked in was great. She had me booked in a few minutes. The room was clean the only problem that i have is the elevator still bothers me there is always one broke down every month. Im always afraid that im going to get stuck in the operational one can you get these repaired please. Also need a good restaurant at the hotel or something because the restaurants at the casino arent any good.

Business response:

Thank you for your feedback and for highlighting our front desk staff and clean rooms. We sincerely apologize for the ongoing issues with the elevator and understand your concerns, your comments have been shared with our maintenance team for urgent attention. We also appreciate your suggestions regarding dining options and will take them into consideration as we continue to improve our guest experience. We hope to welcome you back soon.

Anne

2 months ago

Front desk was very welcoming! Fun to be next to the casino!

Business response:

Hello and thank you for your kind words about our front desk staff! We're happy to hear you had fun with us. We hope to welcome you back soon!

Victor

2 months ago

Renovations on the property are impacting the wiring for things so maintenance has to be called to help but then doesn’t arrive. The front desk worker at night was very helpful with accommodating my frustrations and got me to a room where everything worked. The vents for the AC units were very dirty too and looked like cleaning isn’t a top priority for them.

Business response:

Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with maintenance and the AC vents. We’re glad our night staff could assist you and get you to a room where everything was working properly. Your comments about cleanliness and maintenance have been shared with our team, and we are actively working to improve these areas. We appreciate your patience and hope to provide a smoother experience in the future.

Thomas

2 months ago

Quarto grande e limpo. Hotel bem localizado. Estacionamento fácil.

Business response:

Obrigado pelo seu comentário gentil! Ficamos felizes que tenha gostado do quarto espaçoso e limpo, da nossa localização conveniente e do estacionamento fácil. Esperamos recebê-lo novamente em breve.