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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Stephanie, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
I read the reviews and they were mixed. We did stay in an arch view room. The rooms are in need of updating. Stained carpets but otherwise clean. Shampoo was empty, and the shower head was in need of changing. It suited what we needed, it was quiet and no big concerns
Business response:
Hello Amber and thank you for your feedback. We’re glad to hear the room met your needs and that you enjoyed the quiet environment. However, we apologize for the issues you experienced with the carpet, shampoo, and shower head. We appreciate you bringing these concerns to our attention, and we'll make sure to address them to ensure a more comfortable experience for future guests. We hope to have the opportunity to welcome you back soon!
It said there was complimentey breakfast and there was not
Business response:
Hello Lisa and thank you for your feedback. We apologize for any confusion regarding the breakfast offering. While we do not provide a complimentary breakfast at our hotel, we understand how important this amenity can be for our guests. We will make sure to clarify this in our communications moving forward. We appreciate your understanding and hope to welcome you back for a more enjoyable stay. If you have any other questions, please feel free to reach out.
Business response:
Hello Luke! Thank you for taking the time and leaving us a 5-STAR review! We greatly appreciate it, and we are glad that we had the opportunity to host you during your travels! Thank you again and have a fantastic day!
Business response:
Hello Inishia and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Hello Eileen and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Hello Mukesh and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Hello Brad, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Very outdated
Business response:
Hello Peggie and thank you for your feedback. We’re sorry to hear that you found the hotel to be outdated. Your comments are valuable, and we will be sure to share them with the appropriate team. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,998 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.