DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

Select a rating

Nick

2 months ago

Business response:

Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Louis

2 months ago

Front desk Brie has always been wonderful going above and beyond to help accommodate any needs I have regarding the rooms and my stay!! I’ve been here several times and always update my dad jokes before I come !!!! Lol

Business response:

Thanks so much for your kind words about our staff and housekeeping, we’ll be sure to pass along the praise! And don’t worry, Brie still won’t stop saying the mittens joke, it’s become her signature move around here. Looking forward to seeing you on your next robot trip!

Tammie

2 months ago

The property overall was nice. Just a few steps to the casino. The room was nice and clean although the carpet was stained. The outlet closest to my bed didn't work. They could definitely use a larger TV. The room was a good size. The view of the St Louis Arch and the Mississippi River was terrific...we were on the 4th floor. The sports complex is just across the bridge. Overall we had a nice stay.

Business response:

Thank you for sharing your experience and for staying with us. We’re glad you enjoyed the location, room size, and the view of the Arch and Mississippi River. We apologize for the stained carpet and outlet issue, please know the carpets are being replaced, and we will address the outlet. We also appreciate your feedback about the TV size. We’re happy you had a nice stay overall and hope to welcome you back soon for an even better experience.

fernando

2 months ago

Business response:

Hello and thank you for leaving us a great review, we appreciate you taking the time and rating us. We hope to see you back soon.

Brenda

2 months ago

We've stayed here several times before and were always satisfied. We enjoy the complimentary shuttle to Busch Stadium and the casino next door. However, this time we felt the property has gone downhill... the carpet in our room had many stains and the bathroom tiles were cracked and moldy. The overall condition of the property has declined. Not sure if we'll be back.

Business response:

Thank you sincerely for your continued loyalty and for sharing your feedback. We’re truly sorry the condition of your room didn’t meet your expectations. Please rest assured, the carpets are being replaced, and we are addressing the maintenance issues you mentioned. We appreciate your business and hope to have the opportunity to welcome you back for a much improved stay.

James

2 months ago

Great staff and great location

Business response:

Hello and thank you for your kind words! We’re delighted you enjoyed our staff and location. We look forward to welcoming you back soon!

colleen

2 months ago

Went there for a casino stay Was clean and convenient

Business response:

Hello and thank you for your feedback! We’re glad you found the stay clean and convenient for your casino visit. Hope to see you again soon!

Corey

2 months ago

The area around was a little sketchy but they do a good job of keeping the hotel secured

Business response:

Hello and thank you for your feedback. While we understand concerns about the surrounding area, we're glad you felt the hotel was secure. Guest safety and comfort are important to us, and we appreciate you sharing your experience.

dean

2 months ago

easy access to casino

Business response:

Hello and thank you for your feedback. We're glad you found the easy access to the casino convenient. We appreciate your business and look forward to seeing you again.