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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Henry. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Dirty carpets
Business response:
Hello Debbie and thanks for the feedback. We're sorry about the carpet condition and will work to address it. We appreciate you bringing it to our attention.
The area and view
Business response:
Hello Moshe and thanks for your feedback. We're glad you enjoyed the area and view. We look forward to having you again.
Business response:
Hello Jolene, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Business response:
Hello Steve. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Great customer service. The room was very clean and we had an amazing view of the Mississippi River and the arch. My only complaint is the noise. The tv echo'd due to the empty walls, but thats an easy fix. We will definitely will be back and highly recommend you stay here too!
Business response:
Hello Justin and thank you for your wonderful review! We’re so glad to hear you enjoyed the customer service, clean room, and stunning view of the Mississippi River and the Arch. We appreciate your feedback about the TV noise, and we’ll definitely look into ways to improve that for future stays. We’re thrilled to hear you’ll be coming back and highly appreciate your recommendation. We can’t wait to welcome you again soon!
Overall, a decent place to stay.
Business response:
Hello Michael! Thank you for leaving us a great review, we appreciate you taking the time and giving us all this feedback. We hope to see you back soon.
This hotel is in a convenient location if attending a concert at a near by venue. No microwaves in the rooms though so plan on heating up any leftovers from dinner downstairs. The carpet in rooms looked dirty, but I think it was just stained because it didn’t feel dirty. The beds were okay, just stiff. Staff was friendly. The view of the arch from our room and its location to downtown were the best part of our stay. Would stay again since it was budget friendly for the location
Business response:
Hello Holly and thanks for your feedback! We're glad you enjoyed the location, views of the Arch, and our friendly staff. We appreciate your notes on the carpet, beds, and lack of in-room microwaves. Happy to hear you'd stay with us again!
The first staff at the check in I encountered was great. The later night staff was somewhat rude. They shut down one of the elevators and there were many people in lines trying to get to their rooms after a concert. Air conditioner runs extremely loud
Business response:
Hello Debra and thank you for sharing your experience. We’re glad to hear the first staff member you encountered was helpful! We apologize that the night staff didn’t meet your expectations, and we’ll certainly address that with our team. We also regret the inconvenience caused by the elevator being shut down and the loud air conditioning. Your comments are important to us, and we’ll work to improve these areas. We hope to have the opportunity to provide a better experience in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 7,276 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open on Monday at 8:00 a.m.