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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Location and view good, however the carpet in the room has very bad stains on it, and the pool was broken out of order
Camere spaziose ma da ristrutturare. Aria condizionata impossibile da accendere perche' apparecchiatura completamente sommersa dalla polvere. E' necessario pulire i filtri ogni tanto!!!
Business response:
La ringraziamo per il suo feedback. Ci scusiamo per i problemi riscontrati con l’aria condizionata e lo stato della camera. I suoi commenti sulla necessità di manutenzione e pulizia dei filtri sono molto preziosi e saranno presi in carico immediatamente. Speriamo di avere l’opportunità di offrirle un soggiorno più confortevole in futuro.
Did not stay here
Business response:
Thank you for letting us know. We’re sorry you were unable to stay with us and hope that you’ll consider visiting in the future.
It was close to the Casino but not inside, we chose it because of the proximity to downtown and well-known restaurants.
Business response:
Hello and thank you for your feedback! We’re glad our location worked well for your visit and allowed easy access to downtown and nearby restaurants. We appreciate you choosing to stay with us and hope to welcome you back on your next trip.
Location nice just wish I was on a higher floor and could see the river from my room
Business response:
Hello and thank you for sharing your feedback. We’re glad you enjoyed our location! We understand that a higher floor with a river view would have made your stay even better, and we’ll keep your preference in mind for future visits. We hope to welcome you back soon for an even more enjoyable stay!
Front desk staff was AMAZING!!! Your over night lady is a QUEEN!
Business response:
Hello and thank you so much for your wonderful feedback! We’re thrilled to hear that our front desk team made such a great impression, and we’ll be sure to share your kind words with our overnight staff she’ll be delighted to hear it. We truly appreciate your stay and hope to welcome you back again soon!
Staff was incredibly friendly and nice. View of the Arch from our room was well worth what we paid. Parking was close by and very well lit.
Business response:
Hello and thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression and that you enjoyed the view of the Arch. We’re also glad parking was convenient and well lit. We truly appreciate your stay and look forward to welcoming you back soon!
Was a short nice stay
Business response:
Hello and thank you for your review! We’re glad to hear you had a short but nice stay with us. We appreciate your feedback and hope to welcome you again soon.
Carpets dirty . But clean otherwise
Business response:
Hello and thank you for sharing your feedback. We apologize for the condition of the carpets. We will address this with our housekeeping team to ensure improvements are made. We appreciate your comments and hope to welcome you back for an even better stay.
DraftKings at Casino Queen has a 3.9 star rating with 10,370 reviews.
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.