This profile has been claimed by the business owner or representative.
DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Staff very friendly
Business response:
Hello and thank you for taking the time and leaving your feedback, we truly appreciate you for doing so. We shared your review with the front desk team, and they were ecstatic to read your kind words about them. Thank you again and have a wonderful day.
Business response:
Hello and thank you for your kind words! We're happy to hear you enjoyed your stay. We hope to welcome you back again soon!
Overall good but carpet needs some replacing
Business response:
Thank you for your feedback. We’re glad you had a good stay overall and appreciate your comment about the carpet. Please know that we are in the process of replacing carpets to enhance our guest experience. We hope to welcome you back soon!
Solo Trip 1st time here...attended the Chris Brown concert. Loved the location, room was nice and clean, everyone courteous. Loved the fact it was right next to the Casino- right outside the hotel main entrance. I will definitely be back.
Business response:
Thank you for choosing to stay with us for Breezy Bowl!! We’re thrilled you enjoyed the location, room, and friendly service. We look forward to welcoming you back soon.
We were able to check in to the hotel before 4 so that was really nice! This time we used the complimentary shuttle to the ball game and that worked out great! We did have an issue with our vehicle. We were parked hotel in the lot right right next to the hotel and someone stole our passenger mirror off of our van! Crazy what people will steal!
Business response:
Thank you for sharing your experience and for choosing to stay with us again. We’re glad to hear that early check-in and the complimentary shuttle to the ball game worked out well for you! We’re very sorry to hear about the theft from your vehicle, that’s truly upsetting. Please know we take guest safety seriously and encourage reporting any incidents to local authorities. We appreciate your understanding and hope to welcome you back for a smoother and more enjoyable stay in the future.
The girl that checked us in was great. The room needs new flooring and the toilet handle had to be held down to flush. There was only a flat sheet covering the mattress and it wasn’t tucked in well enough to stay in place. It was nice that they had a shuttle to Busch stadium.
Business response:
Thank you for your feedback and for mentioning our friendly front desk team, we’ll be sure to pass along your kind words. We’re sorry for the issues you experienced with the room. Please know we’re addressing these concerns, including updating our flooring soon. We’re glad you enjoyed the shuttle service to Busch Stadium and hope to provide you with an even better stay next time.
Carpets were dirty in room and hallways. But the staff was great! Very helpful and friendly. Housekeeping was exceptional.
Business response:
Thank you for your kind words about our staff and housekeeping team! We’re delighted to hear they made a positive impression. We apologize for the condition of the carpet, please know we are in the process of replacing them to improve the guest experience. We appreciate your feedback and hope to welcome you back soon.
Business response:
Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Business response:
Hello and thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 9,962 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.