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DS-720D

4.0

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

4.0724 reviews
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LS's profile image
11 years ago

Good scanner, does what it is advertised to do The office staff loves it. Easy to install and use. Scans in color. We also have a Brother printer and we love that too 

Patti Rizzo's profile image
Patti Rizzo 
11 years ago

printer works well works good for what we purchased it for....easy to use...prints nice...I would recommend this for anyone who needs to scan their home documents 

Fly Boy's profile image
Fly Boy 
11 years ago

Good product, lousy documentation, decent web support. This is a compact portable two sided, one page at a time scanner. The scanner works great - 5 stars. Terrific value for the money as of Dec 2013. Software is the issue. First, my antivirus software indicated a problem with the installation disk so I downloaded the drivers form the web site. Second, and most problematic, is that the software is not well documented. My old HP printer/scanner has better scanner software, if only because it explains how to use it. I purchase... read more

Jen's profile image
3 years ago

Brother has made it unusable This is been a decent scanner to have & still functioned but brother decided to not support the product for Windows 11. I didn't find this out until after I downloaded 11, so now my scanner is a paperweight. 

Jen's profile image
3 years ago

2.0 out of 5 stars Brother has made it unusable This is been a decent scanner to have & still functioned but brother decided to not support the product for Windows 11. I didn't find this out until after I downloaded 11, so now my scanner is a paperweight. 

kajoanie's profile image
kajoanie 
4 years ago

Terrible software Scanning is easy enough but the driver and program once you scan is HORRIBLE. All the programs (for easier filing of scans into folders) wouldn't install. Very slow and outdated software all the way around. 

Lauren's profile image
Lauren 
4 years ago

DOES NOT WORK WITH A MAC I bought this expensive scanner and it does not work with a mac computer that is updated to the current software. Brother IT support also does not exist. I have tried five different ways to use this with my computer and called IT and they are absolutely horrible. I bought this over a year ago so they will not refund me or help me. This is a piece of crap. DO NOT BUY BROTHER PRODUCTS. HP at least has tech support that will help solve your issue and they update their drivers for all products. 

Harold F. Peplow's profile image
Harold F. Peplow 
4 years ago

does not work with Mac OS Catalina Brother has not supported this device since Apple released Mac OS Big Sur 

Jordan Holt's profile image
Jordan Holt 
4 years ago

Brother software is terrible, document feed is terrible This is 2020, the software for a scanner should be plug and play, but it's not. Document feeder if very touchy. You have to get it aligned perfectly or you get crooked documents. Good luck scanning a multi page document. Don't cheap out, get a multi-function printer with scanner. 

Frequently asked questions about DS-720D

How is DS-720D rated?

DS-720D has a 4 star rating with 724 reviews. 

When is DS-720D open?

DS-720D is open now. It will close at 6:00 p.m.