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DS-720D

4.0

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

4.0724 reviews
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jcboy89's profile image
jcboy89 
5 years ago

Amazeing Only had this a few days but it does all it says snd then some perfect for my office and non profit work 

Kyle Bolin's profile image
Kyle Bolin 
5 years ago

Poor support on software I am a IT Architect and have been for many years , I also am always bleeding edge . so full I am full disclosed The scanner works well when everything runs right . When I plug in the scanner the system thinks it is a USB drive. - BAD Support's answer is uninstall and reinstall. That is a lame answer. -BAD The device manager does not even know what type of imaging device it is and the only drivers you get are TWAIN -BAD. I would say 80 to 90% of the time I get a USB error- BAD. I don't get USB errors ... read more

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Bill Duke 
5 years ago

Would Not Recommend! Followed all the product instructions 1st time didn’t work as to not scanning. Removed everything from my computer and installed the software again, an once again got the same results as the 1st installed. 

NMIMOM's profile image
NMIMOM 
5 years ago

Returned I need one that can scan two sides of each sheet without having to manually do it. 

Dave's profile image
5 years ago

Do not buy if upgrading to MacOS Catalina The software included does not work with Catalina and there is no update or substitute provided by Brother. Very disappointing as it worked fine before the upgrade and now is a paperweight. Correction: there is an update to the software but it is much less capable than the original. The scanner is not visible to Image Capture in MacOS Catalina either. 

"cgiefing"'s profile image
"cgiefing" 
5 years ago

Not for modern secure users Absolutely driven by old software. You cannot even pick a folder in windows 10. I hate to say it, but the 620 I had in windows 7 was great. They haven't updated the software. I would look other places if you want a ease to use device. This one is a usb drive/firmware/software device. A lot of secure companies will not let the software in the pcs\ All honesty. 

092312ftc's profile image
092312ftc 
5 years ago

Products should not be sold with the expectation that tech support will be called. The scanner arrived with the inability to stay connected with several USB ports. There is no indication on the product that alerts you when it is warming up and when it is ready for use. 

Catherine M Doane's profile image
Catherine M Doane 
5 years ago

Make sure you have a dvd/CD ROM to install because drivers online obviously do not work It did not work. Unfortunately because I was slow to set it up, now I cannot return it. 

OceanWavezz's profile image
OceanWavezz 
6 years ago

Scanner software lacks a lot of necessary features I already have a scanning app on my mobile and it works well, but the amount of paper to scan increased, that why I bought this scanner. from HW point of view, I have no problem with this scanner, my problem is with the scanning software that comes with it. I can not crop the scanned image, no enhancement of what is ever. just simple scan and save. also, the size of the scanned file is huge and no optimization if you want to send as email. my mobile scanning app has rich fea... read more

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How is DS-720D rated?

DS-720D has a 4 star rating with 724 reviews. 

When is DS-720D open?

DS-720D is open now. It will close at 6:00 p.m.